Providence Alaska Medical Center's Online Review Report Card
Providence Alaska Medical Center
3.6
Average Star Rating
500
Total Reviews
113
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Providence received 63.2% positive feedback, with patients praising the professional and knowledgeable medical staff. However, 36.8% of the feedback was negative, primarily citing high medical expenses, poor communication, and disrespectful behavior by the staff. Overall, the hospital offers excellent care but needs better administrative processes, including billing transparency and improved patient-staff communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Providence Alaska Medical Center's Reviews
I had no idea how hard every person works at Providence. They were all wonderful, kind, caring people! How do you thank an entire hospital. They were Fantastic!
Reviewed On Google
I have had multiple surgical procedures done over 40 years at Providence. I highly recommend them for any type of treatment. The staff listens and responds, it is well maintained and extremely clean. Infection protocol is a priority.
Reviewed On Google
The staff is kind & so helpful. Dr. Winzcura is a dream!
Reviewed On Google
Excellent service. Highly recommend.
Reviewed On Google
check in with easy and efficient. Nurse who prepped me for surgery, Robin, was awesome as was nurse Lisa, who was a day nurse. My night nurse seemed unfriendly and distant, However, seemed to know her job well. Discharge seem to take longer than it should, but wasn’t terrible. I was in for a lung tumor removal and only spent two days in hospital, which I thought was a bit short. I am thankful for the medical assistance and nurse Robin and Lisa went above and beyond.
Reviewed On Google
Absolutely great service especially after being treated awfully by Alaska Native Medical Center. Not once was i treated wrong or not taken care of. I was diagnosed quickly and thoughly. I won't be ever going to ANMC again Providence will be my hospital from here on out
Reviewed On Google
Thank you for your excellent care and experience. I feel much more at ease knowing I am in good hands. I truly appreciate everything.
Reviewed On Google
Everyone was very professional and courteous.
Reviewed On Google
5th floor nurses snd supporting staff were impressive for my 3 night/4 day stay. All food personnel were professional and friendly and cared about their products. Thanks
Reviewed On Google
My appointment went excellently. I was treated with respect and dignity, and I would recommend Providence Hospital and their services to anyone in need.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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