Union Hills Family Dental Care & Orthodontics's Online Review Report Card
Union Hills Family Dental Care & Orthodontics
4.9
Average Star Rating
999
Total Reviews
119
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Union Hills Family Dental Care & Orthodontics received 97.8% positive feedback, with patients praising the friendly staff, thorough care, and welcoming atmosphere. However, 2.2% of the feedback was negative, primarily citing prescription issues and insurance-related dissatisfaction. Overall, the practice is valued for its warm and professional service, yet it needs better communication regarding insurance and prescriptions.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Union Hills Family Dental Care & Orthodontics's Reviews
The workers here are very kind, understanding, funny, easygoing, and work as efficiently as they can. There are hiccups here and there, but nothing that makes me not want to come back.
Reviewed On Google
The dental office is one of the best in Phoenix. I have known Marissa for 25 years and she is the greatest dentist in the valley. Her calm and gentle manner puts one of these whenever they come in there for work. And the staff show that in their concern for the patients. Such as Betsy, Ruby and many others in her office. I wouldn't even think of going to any other dentist
Reviewed On Google
Always welcoming. Attentive to patient comfort. Been going here for 25 years. Yesterday was another routine cleaning. Thanks for great care.
Reviewed On Google
The team here is wonderful, especially Quentin! However, my work hours are almost identical to their business hours, making it extremely difficult for me to call and schedule appointments. I have tried multiple times to schedule through their text messaging option, only to be told that I need to call. Even when I explain my scheduling limitations, I am very rarely permitted to book through text. I truly appreciate the team and the service they provide, but had to find another practice that allows multiple scheduling options.
Reviewed On Google
Great people and service!
Reviewed On Google
My first visit. They were super friendly and welcoming. I will come back.
Reviewed On Google
Dr. Ellis is the best dentist I have ever had. She understands patients with red hair. She can fix cavities or put in crowns for people with red hair, and it is actually painless.
Reviewed On Google
All was good, all was professional, and a great faciliity
Reviewed On Google
Dr. Ellis and her staff are some of the nicest people I have ever encountered in one office. I am always greeted with a smile and am made to feel important. Dr. Ellis is very personable and I have never had to wait for any length of time when I arrive. I would highly recommend their office for all your dental and orthodontal needs.
Reviewed On Google
Excellent customer service, very clean establishment, all staff work well together as a team. Very detailed and great communication explaining how to best meet my needs and care.
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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