Waveimaging Santa Ana's Online Review Report Card
Waveimaging Santa Ana
4.5
Average Star Rating
6790
Total Reviews
458
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Wave Imaging in Santa Ana received 89.8% positive feedback, with patients praising the kindness, professionalism, and efficiency of the staff. However, 10.2% of the feedback was negative, primarily citing long wait times and rude customer service. Overall, the practice is appreciated for its friendly environment but could improve time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Waveimaging Santa Ana's Reviews
This was the best experience I’ve had with wave imaging. I got lost and the receptionist help me get there and it was so easy. I usually go to Newport Beach, but something‘s gone wrong there that the whole staff has changed and I had terrible awful service there at Newport, but the Santa Ana location was absolutely wonderful like I used to experience with a Newport office. Please try to get some customer service help at Newport Beach office.
Reviewed On Google
The reception staff was extremely rude.The facility was old and dirty .The rest room was disgusting. The technician was pleasant and professional.
Reviewed On Google
Great service! They were able to see me the same day on Saturday and we extremely courteous and accommodating when I arrived. Highly recommend
Reviewed On Google
Had a late appointment on a Friday night and the staff was exceptional! They greeted me immediately, were professional, answering all my questions, yet personable. I was in quuckly and out right after my scan. I would highly recommend Wave Imaging in Santa Ana!!!!
Reviewed On Google
I was little nervous for the MRI experience, yet , your very friendly staff made it comfortable to me . Many thanks to them.
Reviewed On Google
Quick to process my appointment and very accommodating hours.
Reviewed On Google
Great place to go for imaging services. Quick, efficient, polite, knowledgeable staff. I had a MRI Scan and Ultrasound today. I was in and out pretty quickly.... Nice people. September 2, 2026.... Ultrasound again. Great service! They stayed late tonight to do my scans... 7:20pm! Very nice people. Very comfortable there with how they treat you as a human being!
Reviewed On Google
Every staff member was courteous from the front desk check in to the technician
Reviewed On Google
Muy amables y buen trato.
Reviewed On Google
Terrific visit. Excellent staff quickly greeted my CT technician was absolutely amazing. He had such a terrific personality in and out quickly. Excellent parking.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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