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How ScoreDoc is Helpful?

Checking online reviews of healthcare providers can be tedious and may lead you to a wrong selection if you aren’t analyzing their reviews on all important review platforms. This detailed report will help you select the right provider for your healthcare needs.

This report will show:

  • Comprehensive reputation score of the doctor you are considering and how it compares to other providers within their specialty.
  • The average rating, number, and recency of reviews on the most relevant review sites.
  • Sentiment analysis report of review comments.
  • One-click access to view the provider’s profile on all seven review platforms.
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How does ScoreDoc work?

The moment you hit submit after filling the form, ScoreDoc will find all of the online reviews associated with your prospective healthcare provider on the most important review sites. This tool will measure the quality, quantity, and frequency of the reviews written to assign a ScoreDoc to the doctor/practice. It will then compare the score with 100s of other providers within their specialty.

Sentiment Analysis Reports

The ScoreDoc Reputation Scanner also utilizes artificial intelligence technology to provide an overview of the overall sentiment of your prospective provider’s online reputation, including which emotions patients are expressing the most in their reviews. Through this report, you’ll be able to understand your potential provider’s strengths and weaknesses.

Sentiment Analysis Reports

Frequently Asked Questions (FAQs)

1. What is ScoreDoc?

ScoreDoc is an overall online reputation score of healthcare providers, like doctors, dentists, chiropractors, hospitals, etc., generated by Scoredoc. Scoredoc scans reviews on the seven most important online review-platforms for doctors: Google, HealthGrades, WebMD, RateMD, Facebook, Yelp, and Vitals. ScoreDoc considers the average review ratings, the number of reviews, the recency of reviews on each platform, the sentiment analysis of the reviews, and uses its proprietary formula for generating the overall score based on the patient review behavior. The formula uses findings of a ScoreDoc-conducted patient review behavior research of 1,431 patients throughout the United States of America in 2020.

2. What is Percentile?

Percentile shows how the ScoreDoc of a specific healthcare provider matches up to other providers in our database. For example, a percentile score of 90 indicates that the provider’s RepuIndex is among the top ten percent. Similarly, a percentile score of 50 means that the provider is among the top-50 percent providers in our database. Please note that the percentile score is relative to the providers currently in the ScoreDoc database and could change significantly once more scores are added to the database. ScoreDoc will not calculate this score unless there are at least 100 providers of the specialty. However, the accuracy of the percentile would be higher with a bigger sample size.

3. How Do I Find a Doctor's Reviews?

With the ScoreDoc tool, you need to provide the necessary details of your healthcare provider, including their name or practice name, zip code, phone number, city, specialty, and hit the Get Started button. Our ScoreDoc tool will find all the online reviews of your prospective healthcare provider on relevant review platforms including Yelp, Healthgrades, WebMD, Google, Vitals, Facebook, and more.

Our tool will assign a ScoreDoc(score out of 100) to the provider based on the quantity, quality, and frequency of the reviews. Then, it will compare the score with other providers’ scores in our database and rank them accordingly.

4. Can You Trust Online Doctor Reviews?

ScoreDoc conducted a survey on patient review behavior that shows that 79% of patients consider online reviews when selecting a healthcare provider, and 30% say they have avoided doctors who have negative online reviews. However, patients rate their experiences and write reviews on many review-platforms. Hence, it is essential to analyze reviews on all platforms when researching a provider’s reviews and compare it with other options to reach the best decision during their selection process.

5. Why did we create ScoreDoc?

ScoreDoc analyzed 1,500+ users of its healthcare reputation management platform and found that the provider’s online reviews seldom match the actual patient satisfaction of their practice. A handful of unhappy patients dominate what shows up on the review sites, since unhappy patients are the most likely to leave an unsolicited review. This finding suggests that patients could be making a wrong selection of a provider unless a provider is actively managing their online reputation by asking all patients to rate their experience on the review sites.

We developed ScoreDoc so that patients can get complete information through a consolidated report of a provider’s reviews, ratings, recency, sentiment analysis, and reputation in just a few clicks, improving the probability of the patients choosing the right provider for their healthcare needs.

6. What Is the most visited Site for Healthcare Provider Reviews?

Our research ranked the top doctor review sites patients visit, and they are:

  • Google
  • WebMD
  • Yelp
  • HealthGrades
  • Facebook
  • RateMD
  • Vitals
7. What are the most trusted Healthcare Provider Review Sites?

Our survey of patients throughout the USA asked them to rank the most trusted healthcare review-platforms, and they are:

  • Google
  • WebMD
  • HealthGrades
  • Yelp
  • RateMD
  • Facebook
  • Vitals
8. How Do I Find Doctor Ratings?

Enter the required information of the provider you are evaluating and click on the Get Started button to get the report. Our detailed report will show recent online ratings and the provider's average rating on the relevant review platforms.

9. Why Isn't My Doctor Listed?

Your doctor won’t be listed if they did not register their practice on a particular review site, or you may have provided incorrect information.

Reputation Scorecard

With an easy-to-use interface and functionality, you can get reputation scorecard straight from your mobile device, download our app now!

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