Top Sentiments Expressed in
Top Sentiments Expressed in
Dr Jordan is very caring. She is thorough and listens. All her staff have been very professional and caring.
So my Mother goes to Dr. Jordan for Basic Medical care along with other Medical Specialists, However, Dr. Jordan is so confident in herself and her medical savviness, that she told my Mother that she no longer needs to go to her Psychiatrist; thus Dr. Jordan will script the medicines. My mother has been in a psychiatric hospital, so it is critical to her overall health and wellbeing! Moreover, my Mother doesn’t need to see her Pulmonologist either! Because Dr. Jordan will script those Rx’s too. This is a lady who has had asthma and COPD for many years and has been hospitalized for this multiple times and is on oxygen and multiple treatments throughout the years. She is definitely opening herself up to Liability and I think compromising the health and wellbeing of her patients, or at least my Mother in this situation. Seriously there is a REASON for SPECIALIZED MEDICINE. Family Medicine with a subspecialty of Sports Medicine...is not Pulmonary Disease, nor Psychiatry.
I do not recommend this physician for anything other than the common cold. Her physical assessment skills are subpar at best and her personality follows suit. Her training in spirts medicine hardly prepares her for practice in internal medicine.
I got lost on the way to my appointment and called for clarified directions. I arrived to the desk to check in 10 minutes before my appointment time with ALL of the new patient paperwork filled out and in my hand. Mind you one of their elevators was broken so I also had to wrangle my toddler up two flights of stairs, with an injured leg (which is what the appointment was for, a sports injury from a half marathon) I get in there, and provide my name and papers, the front desk lady rudely tells me that she can't check me in because I'm not 30 minutes early and I have paperwork to do. Her tone was harsh and brusque and she wouldn't even look at me. So I again try to show her my completed paperwork, apologize, and remind her that she just spoke to me on the phone not 10 minutes prior to help me locate them, as Google Maps took to me to the wrong building. I'm simultaneously trying to wrangle my toddler, to keep him in my arms so he's not running around. She cops an attitude and point blank tells me she's canceling my appointment, she had no kind of apology or empathy...again she won't even look at me.Again let me remind you that it is still 10 minutes away from that time. She advises she can reschedule me in a month. I made this appointment for a sports injury!! I need to be seen, I had already waited 3 weeks for the appointment. Never in my life have I ever ran into someone at a medical professional office who acted that way or treated anyone that way. She threw out an irritated tone, rolled her eyes once and would just sit there in silence looking at her computer. I pleaded with her, literally pleaded with her to be seen. This woman wouldn't even make eye contact with me, not once, not from the first hello or from the point that I gave her my name.At this point my toddler is even trying to say hello and talk to her to ask why I can't see the doctor, (in a friendly curious way) she ignores him, so he bends over the counter to try to say hello (innocently with a smile because he thinks she hasn't heard him) and of course she just ignores him and continue to sit there staring at her computer not saying anything, not offering anything, waiting for me to leave I presume.People in the office are staring in disbelief, and someone even chimes in, "her appointment isn't even for another 10 minutes". Apparently everyone was listening. The lady at the front desk STILL says nothing. I'm almost in tears now, and I ask if she's kidding and if there's any way I can be seen, I've been in pain for weeks, she again says I can be seen in April. I reminded her its for an injury, that I've already waited 3 weeks and that I walked into the office with a limp even. She STILL says nothing and still hasn't made eye contact.At this point I just turned and left and went to an urgent care. The urgent care doctor says I have a torn muscle that has likely pulled away from the bone and tendon and I have a referral for an xray and MRI on wednesday to verify. I was also referred to a sports physician in Dothan for physical therapy who will see me on Friday of this week. I was in and out and was treated quickly with dignity and respect at the urgent care near Walmart in Enterprise. There is no way in hell I'm giving Professional Mecial Associates my business, money, or time in the future. I am so embarrassed for this woman and her dimeanor. Her behavior was so incredibly unprofessional, unbecoming of a professional medical office, and her treatment of patients really tears down the image of this place as a reputable medical practice.I was nothing but nice to her with smiles and apologies when I walked in and have never been treated so poorly in a professional setting. Working at Mcdonald's would be too good for this wretched woman. She was at the second computer from the door for the record of the office. I am embarrassed for this place. She needs to be removed from this position, as it is clearly not for her. She could care less about this practice's reputation or patient care.
This was the best doctor I've seen in this area, she works with me, she's very understanding. She was one of the first doctors to actually take me in and aid me and figure out I had Hashimotos thyroiditis. I'm so thankful for her staff and her help.
The people at the front desk are rude the back staff is friendly. I suggest adding more friendly people up front it's horrible to walk into the office and not even get noticed by the people who check you in.....maybe they are overbooked and don't get paid enough but I'm telling you the front desk is rude. Needs to be fixed or you will lose business. The back nurses and everyone else is friendly just the front desk is horrible.
This doctor is the worst I have every been to. For starts she has no bedside manners and when she walks in the room it’s as if she is looking down on you. I was seeing pain management at the time due to arthritis, neuropathy, fibromyalgia. Just chronic pain in general. She made me to look like a drug head. She got my pain management Dr. to quit giving me the medication I needed and now when I see any other Dr.’s that’s the first thing they see. So therefore I live every single day in pain. There are times that I cannot get out of my bed. I have a list that I could keep writing but you get the just of it. I wouldn’t recommend her to a dog!!
Dr Jordan is not good as a physician. She makes you come in just to say the same things everytime. Xray and Lab work constantly with no changes in health. Misdiagnosis so many times and stuck on so many medications for the rest of my life for reasons that could have been prevented had she listened and cared. I just pray that i dont pass due to her negligence as a physician as well as her CNPs. I started seeing Missy years ago and have been seeing Dr. Jordan since Missy left and have been sick since! I will be changing Drs
Ok Doctor when I had nothing going wrong. When I had a new blood pressure issue the visits were not satisfactory at all. Not listening. just talking and taping on the computer. No auscultation at all except listening to your heart, when not forgotten.. No compassion, did not care when I wanted a visit as my blood pressure was going wrong (I was nervous..yes) No smile at all at the Front desk: agents have an attitude Everything is poor EXCEPT the people working at the lab: very nice and polite
They have allot of people going through so it makes sense that the receptionist have to be straight forward and efficient. They don't write my scripts anyway. The medical staff more than make up for the front desk with their caring, compaction and professionalism. Thanks
Rude front office staff with pure chaos in the lobby.
Staff and Dr seem unconcerned. Will not go back.
Dr. Jordan is our family doctor to include our college age son. She is probably one of the best doctors weve ever had! She is thorough and has no problem telling you to take better care of yourself! I have a long list of doctors for various health issues and Dr Jordan has helped me on more occasions than I can remember! I would recommend her to al my family and friends!
Thanks for the excellent healthcare provided by your team!
Dr. Jordan was friendly and knowledgeable. She took time to explain everything and seemed very thorough. Overall, I was impressed with the whole visit and the ability for her to treat me as a new patient with almost no wait.
Dr. Jordan didnt tell me she was ordering a test I didnt need that wasnt covered by insurance. She gets offended & seems mad if you ask questions or disagree w/her. I get there on time but have to wait 2hrs & first see a nurse that asks a bunch of questions. Then repeat everything w/Dr. Jordan when she finally shows up. Waste of time. Sometimes dont even get help I need. She has wrong info in my records. I hate to think shes meaning to lie but maybe she is. Im never going back.
Dr. Jordan always seems to be behind. The only way to get in close to your appointment time is to be the first one of the day. I also have had the wrong prescription sent to my mail order pharmacy twice and Im stuck with medicine that I cant use because I cant return it.
I love the time she took with me to really listen and talk with both my husband and I. Im still not so sure about all of the patient portal stuff, but I must say it was VERY nice to do all of my new patient paperwork on a tablet it saved alot of hand cramping and was more thorough than I could ever be.
Seen Dr. Jordan due to some crud with flu like symptoms. Spent 3 hrs at Drs office, they did a complete blood workup, strep & influenza assay. Also scheduled me for a chest xray and mammogram which was not requested or desired. Left without any medication, prescription or even any advice about the crud I came to get treated. Took 2 days to get appointment and 3 days after visit Im still sick with this crud.
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