Download our app for the best
experience. Download Now
Checking online reviews of healthcare providers can be tedious and may lead you to a wrong selection if you aren’t analyzing their reviews on all important review platforms. This detailed report will help you select the right provider for your healthcare needs.
The moment you hit submit after filling the form, ScoreDoc will find all of the online reviews associated with your prospective healthcare provider on the most important review sites. This tool will measure the quality, quantity, and frequency of the reviews written to assign a ScoreDoc to the doctor/practice. It will then compare the score with 100s of other providers within their specialty.
The ScoreDoc Reputation Scanner also utilizes artificial intelligence technology to provide an overview of the overall sentiment of your prospective provider’s online reputation, including which emotions patients are expressing the most in their reviews. Through this report, you’ll be able to understand your potential provider’s strengths and weaknesses.
ScoreDoc is an overall online reputation score of healthcare providers, like doctors, dentists, chiropractors, hospitals, etc., generated by Scoredoc. Scoredoc scans reviews on the seven most important online review-platforms for doctors: Google, HealthGrades, WebMD, RateMD, Facebook, Yelp, and Vitals. ScoreDoc considers the average review ratings, the number of reviews, the recency of reviews on each platform, the sentiment analysis of the reviews, and uses its proprietary formula for generating the overall score based on the patient review behavior. The formula uses findings of a ScoreDoc-conducted patient review behavior research of 1,431 patients throughout the United States of America in 2020.
Percentile shows how the ScoreDoc of a specific healthcare provider matches up to other providers in our database. For example, a percentile score of 90 indicates that the provider’s RepuIndex is among the top ten percent. Similarly, a percentile score of 50 means that the provider is among the top-50 percent providers in our database. Please note that the percentile score is relative to the providers currently in the ScoreDoc database and could change significantly once more scores are added to the database. ScoreDoc will not calculate this score unless there are at least 100 providers of the specialty. However, the accuracy of the percentile would be higher with a bigger sample size.
With the ScoreDoc tool, you need to provide the necessary details of your healthcare provider, including their name or practice name, zip code, phone number, city, specialty, and hit the Get Started button. Our ScoreDoc tool will find all the online reviews of your prospective healthcare provider on relevant review platforms including Yelp, Healthgrades, WebMD, Google, Vitals, Facebook, and more.
Our tool will assign a ScoreDoc(score out of 100) to the provider based on the quantity, quality, and frequency of the reviews. Then, it will compare the score with other providers’ scores in our database and rank them accordingly.
ScoreDoc conducted a survey on patient review behavior that shows that 79% of patients consider online reviews when selecting a healthcare provider, and 30% say they have avoided doctors who have negative online reviews. However, patients rate their experiences and write reviews on many review-platforms. Hence, it is essential to analyze reviews on all platforms when researching a provider’s reviews and compare it with other options to reach the best decision during their selection process.
ScoreDoc analyzed 1,500+ users of its healthcare reputation management platform and found that the provider’s online reviews seldom match the actual patient satisfaction of their practice. A handful of unhappy patients dominate what shows up on the review sites, since unhappy patients are the most likely to leave an unsolicited review. This finding suggests that patients could be making a wrong selection of a provider unless a provider is actively managing their online reputation by asking all patients to rate their experience on the review sites.
We developed ScoreDoc so that patients can get complete information through a consolidated report of a provider’s reviews, ratings, recency, sentiment analysis, and reputation in just a few clicks, improving the probability of the patients choosing the right provider for their healthcare needs.
Our research ranked the top doctor review sites patients visit, and they are:
Our survey of patients throughout the USA asked them to rank the most trusted healthcare review-platforms, and they are:
Enter the required information of the provider you are evaluating and click on the Get Started button to get the report. Our detailed report will show recent online ratings and the provider's average rating on the relevant review platforms.
Your doctor won’t be listed if they did not register their practice on a particular review site, or you may have provided incorrect information.
With an easy-to-use interface and functionality, you can get reputation scorecard straight from your mobile device, download our app now!
