Top Sentiments Expressed in
Top Sentiments Expressed in
First class office and physicians, Dr Hale is always timely and friendly Highly recommend.
Excellent, thorough, caring Dr. I needed a lengthy test and instead of making an appointment to come back they worked me into their already busy day. 100% patient focused. Friendly efficient staff, I highly recommend Dr Hale
Showed up for my appointment and was told sorry but we tried to call you to cancel your appointment a month ago,funny thing is I called yesterday to find out exactly what time the appointment was and was told 3:30 so why when they had me on the phone didn't they tell me it was cancel...I could've been at work instead I lose money.Had I not showed up I would've been charged for not contacting the office now I lose a days work and have to find another place that'll see me.RIDICULOUS!!!!!!
I was seen because I’ve been having a stomach issue for over a year been to multiple GI’s and they pointed me in the direction of a urologist as they found a stone (not moving) that might be causing illness. I have a complex medical and surgical history. This guy walked in didn’t address the reason I was there until the THIRD time I brought it up. He was on his laptop scheduling surgical procedures within 30 seconds of entering the room. He continued to just say what I NEEDED to do which is a huge NO in the medical field and red flag for any doctor. They don’t KNOW anything for certain and they certainly should not be using verbiage like what I NEED to do and what WE ARE GOING TO DO within 2 minutes of walking in the room and not even knowing me. This guy is just trying to burn and turn out patient surgeries for a cash grab he looks close to retirement. Avoid this physician at all costs.
If i could give a lower rating I would. My husband went here for his prostate exam which went fine. Fast forward to this month our PCP told my husband his kidney numbers were high, and he needed to go somewhere to have his CKD treated. We asked for a referral and this location was on the list. We call make the appointment I SPECIFICALLY stated it was for CKD NOT prostate. He goes to the appointment today pays the $80.00 co pay and gets back with the Dr for Dr Hale to say I don't treat CKD you're in the wrong place. But while your here let's set up another appointment for your prostate. My husband calls me, and I stated you need to get the $80.00 back since you were not treated for anything or looked at for anything we can call and make an appointment over the phone. Dr Hale refused and said i consulted you about your next prostate exam so you will not be getting the money back.While we are not poor, we are self-employed and this was a lot of money for us to just throw away. I figured the Dr would have done the admirable thing and returned the money. But I was wrong.
Nice enough, but they charge another 90.00 (office visit cost) to get your results from a test. Very disappointed
Dr. Hale is great. Unfortunately, I had a lot of challenges with some of the other staff. Ultimately, I switched to a different doctor.
Dr. Brian Hale is an excellent Urologist, with very good surgical skills. He is very knowledgeable, and will answer all of your questions.
Check DocInfo.Org for any disciplinary action against this provider.