Top Sentiments Expressed in
Top Sentiments Expressed in
I called last week to make an appointment. The receptionist, who was obviously annoyed, asked me to call back in two hours. No one answered when I called back.Today, I called again, and the receptionist, who was obviously annoyed, told me I need to call on certain days to schedule appointments like I should already know that. Then she hung up on me. "K, bye."So relentlessly rude. So ungodly discouraging. All I wanted to do was make an appointment. So sorry to bother you.
Dr. Lachman is beyond just being good at what she does. You can tell she really cares and she will tell you that she cares a lot!
I've been seeing Dr. Lachman for many years. I can't imagine not being able to talk to her. She is almost like a best friend. Thank you Dr. Lachman
Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!
Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!
Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!
Very good Dr for anxiety and depression.
Good
I NEED to know her business hours before I go crazy, quit my job and commit suicide!!!
Very well studied in her field.Most compassionate Doctor I have ever been to.
I loved her when I was a patient of hers but I’ve tried to get my medical records for over a year now can you get no one to answer the phone I have signed release papers and still can’t get my medical records sounds to me like this office needs an investigation
You know that something is wrong when the doctor score is 5 star but since ALL calls, no matter the time of day, go directly to a voicemail that seems to never have any of the messages returned rather than the phone calls going to actual pwrson, that lowers the score to next to null!!!!
Dr. Lachman is an honest to God angel sent from heaven. She doesn't cut you off during your sessions, will do everything she can to get you in ASAP for emergency appointments, and is willing to try whatever medicine(s) she and/or you think it will take to get you feeling better—she doesn't subscribe to the "one pill fits all" idea. I genuinely feel cared for, even loved, with her. One caveat, the waiting time for appointments can be very long, excruciating even sometimes, but IT'S WELL WORTH IT!
She is a great Doctor and a wonderful person. My visits are always great with her. She will listen to whatever you got to say and doesn't rush you off to get to the next person. She really cares about her patients. She has to be the BEST Psychiatrist in Marshall County and easily in the Top 10 in Alabama. She has helped me more than any other Doctor I have ever seen.
I saw Dr mcintear first years ago and when he stopped practicing I started seeing his wife dr. Lockmon she is a very compassionate woman they are both very compassionate people and wonderful Dr as Dr mcintear is gone now dr. Lockmon is holding up very well and very professionally wonderful woman the staff aren't like regular staff they're just folks I go to the one in Albertville wouldn't change for all the world dr. Lockmon is a wonderful wonderful woman and Dr mcintear was awesome awesome man wonderful people truly
Well we walk in for our appointment. Not only was the staff so so rude but We waited for over 3 hrs. When she called me back she wouldn't let my husband in the office. I told her that my pops that raised me and passed away and that I couldn't get bc I was so angry. That I just needed a mood stabilizer to help. I have had mental illness since I can remember. It's almost uncontrollable at time. Bit, she prescribed me Nuedexta made me a guinea pig for her to get paid per trial..the medicine is for psuadebar syndrome. I do not have uncontrollable laughter crying or anger. I didn't sign a consent to take it she started me on the highest dose, upped my Pristiq from 50 mg to 100 mg, she also upped my kolonipan .25 mg to 1 mg. And my straterra from 40mg to 80mg. She made me take it all the next day well I first started hearing stuff and trying to commit suicide. She would not return my calls and I ended up havin to commit myself to get all the mess out of my system. Now I have serotonin syndrome and I'm crazy that is a I have to say.
love her
I could do without the waiting but I wouldn't want a different doctor.
Dr Lackmans staff is the most unprofessional staff I have ever incountered, her office is the nastiest and most unsanitary ever!! The waiting are has small space heaters and doesn't keep the room warm at all. I suggest waring many layers of clothing if you have to see her. If you need to contact the office it's best to go up there because you seldom get anyone to answer the phone and if anything is faxed it will definitely be lost. They charge outrageous prices on top of your insurance and if for any reason you cannot make your appointment it's an additional $25 the next visit. The staff is extremely rude at all times no matter how nice you try to be. This is the worst office I have ever had to deal with and needs to be turned into the state!
dr lachman has made my life so much better I had never known peace until I talked with her she has made my life so much better thank god for her
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