Top Sentiments Expressed in
Top Sentiments Expressed in
This is the best optometrist office I have ever been in. I took test that I have never taken before to correct my vision. Dr. Chung and his staff were very professional and helpful in selecting my best options. I didn't feel pressured for an up sale and I don't have to wait long for the doctor.
It was my first time here with my family. As I have been really cautious about where I take my kids during COVID I was very happy to see that they were taking all the precautions necessary. It's one appointment/family inside the office at a time, all staff members wear masks, they take your temperature at the door and the office itself is extremely clean. Dr. Chung, and front desk Guilmer and Berenice were so friendly and answered every question I had. This will now be our family optometrist. Definitely recommend. Thank you!
My experience was great. They were very straightforward about their Covid precautions. I was required to wear a mask and they checked my temperature at the door. Dr. Chung was amazing and explained everything he was testing me on. I will definitely tell my friends about his office and I can't wait for my glasses to come in. I can't remember the name of the guy in the front but he helped me pick out the perfect frames. Thank you!
First time here I loved it the staff were so friendly and very helpful. The Dr was very nice and explained all my questions and concerns I would recommend for patients to see them and get the best experience. Will see you soon for my next eye visit. Thank you again
It was my first time coming in here to this office for a check up for my daughter and myself. The staff was so nice and professional and made me feel comfortable. Guilmer was so lovely and helpful and I'm super thankful they were able to take me in during these difficult times. Thank you so much . I received my glasses just today and I was so happy with how they looked on me. I would definitely recommend this place .
Dr. Chung was amazing he was very polite and helpful. I really enjoyed that he helped me understand and explained everything through on how my eye works with astigmatism. Bernice was extremely helpful when I was deciding what frames to choose. After selecting a couple I was down to two frames and I didn't really know which ones to choose, but after deciding which one looked better on my face I went with some Tom Fords and I can't wait to get them now. Thank you again Dr. Chung and Bernice I appreciate the help you gave me today.
Walked in they had an appointment for me one hour later. Things couldn't have gone smoother
Dr Mark is the best thoughtful, careful, precise and my prescriptions and glasses always come out just right. After moving away from LA I tried a couple other optometrists where I was living with iffy results and it just underscored how good he is. Now I always come back to LA whenever I need an update. It is even worth flying across the country to see him! Office is well run with a great selection of frame options. The best contact lens options too my partner loves what Dr Mark matched him with for contacts.
I'd been needing to find a new optometrist since my original is pretty far away. I called here to make a Saturday appointment and saw Irene Yim. She was thorough, efficient and very knowledgeable. She took time to explain things and make sure I had the best care. I will definitely be coming here from now on.
Dr. Chung has been my optometrist for 5 years now. The staff is always accommodating and courteous. I've had issues with my glasses in the past (after wearing them almost daily) and the team has assisted me in getting the same pair that was on backorder in less than 2 weeks. Dr. Chung is always so kind every time I come in and is very trustworthy. I wear both contacts and glasses and he let's me know what my options are during each visit. I love this office so much that even after I moved back towards the Anaheim area, I still come up to West Hollywood to see him every year. I would and have recommended him to many.
Unwelcoming environment for young, black women. I came in for a quick treatment for an eye infection and Dr. Chung was very offputting. I am also suffering from Graves' eye disease at the moment and he pretty much insulted the appearance of my protruding eyes. He gave me a prescription for the infection which worked well but when I ran out of the prescription the infection hadn't completely cleared. I called to ask for a refill, and I was told I had to reschedule and come back in first. The day before my next appointment, 30 minutes before they closed, I was contacted by the front desk and literally asked why I wanted to come back. I was confused, and when I explained I felt as though that was their way of saying I was not wanted. That's OK. I wouldn't want my health in the hands of someone who obviously has a disregard for me anyway. Black women look elsewhere.
Dr Chung has been my Optometrist for over 10 years. Having had glasses, then contacts, since I was a child, Dr Chung changed my life, and my eyes, for the better. I'm very lucky to have him as my Optometrist.
I was referred to Dr. Chung 18 (!) years ago by a coworker after I just moved to LA and he remains the only eye doctor I go to in town. He's professional, respectful, and damn good at his job. At first I just went for yearly checkups, maybe the odd pink eye here and there. Then I decided to look into lasik and he helped me prepare and referred me to a fantastic lasik surgeon that would be right for my particular set of eyes. Going on 9 years now my vision is still 20/20 and I still see Dr. Chung at least once a year for my checkup.<br><br>His office is always neat and his staff is really helpful. Over the last few years I've had some infections, an eyelash that curled up into my eye (not fun) and this week I returned back from a trip abroad to wake up with a puffy, infected eyelid his office is always able to find a time for me to come see him, even on the same day or last minute (wouldn't you know I always get them right before the weekend or going out of town.) They got me in, he did a full exam, and I was out the door with my prescription in no time.<br><br>It's important in life to find 'your people' great doctors you trust, a lawyer, an accountant those professionals who you can always count on that have your best interest in mind and Dr. Chung is, thankfully, one of mine. I highly recommend seeing him for all your eye care needs!
I found this establishment via YELP and am VERY happy.. The service was 5 star all the way, Bernice was extremely helpful and knowledgeable, the equipment and technology was high tech and up to date. They even accept insurance! Im happy I found this place and will be going here for all my optical needs going forward. Thank you Bernice
Good doctor and staff. Pretty friendly people. I will say that as a 28 year old Black man, it was weird to be told to "wear my contacts like a good boy". Maybe I look young?
Dr. Chung might be the most courteous medical professional I've ever gone to I feel lucky to have found this practice. It's clear that he really cares about his patients. He takes the extra time to educate and guide you, and really listens. I've been going here for several years and always look forward to the visit (as much you look forward to an eye exam), because I know I'm in such trustworthy hands. If only Dr. Chung was a life coach, as well.
Dr. Chung was so helpful. He went above and beyond to tell me about my eyes and to fit me with a specific pair of contacts that would fit better. His staff was also super nice and the area was really clean. I definitely recommend him to anyone in this area.
Dr. Chung should be your only OD option. I've been going to him for almost ten years now. He's very informative, knowledgeable, and honest. When I was younger, he suggested that I think about Lasik, but in the past couple years as I've aged, he provided his recommendation that I stay the course and avoid Lasik due to my age. Other doctors would recommend it despite the fact that it wouldn't be as useful; not Dr. Chung. He legitimately cares about you as an individual and will always provide you with the assistance you need.
My experience at West Hollywood Optometric Center has been incredibly positive. Dr. Chung is incredibly informative & easy to talk to, making the whole process a breeze. His office is very professional & helpful + they have Saturday hours, which is always great. Would definitely recommend!
I have known Dr. Chung for almost 20 years. He is the only person I trust to take care of my eyes. He's professional, competent, thorough and I always look forward to my visits with him. After moving to the San Diego area, I went to another optometrist, but it was just not the same. I decided at that moment I would continue to see Dr. Chung, even though his office is two hours away. When it comes to your health, you don't cut corners. And as such, every year, I make the trip back to West Hollywood to visit with Dr. Chung. Five Stars PLUS for Dr. Chung and West Hollywood Optometric!
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