Michael P. Rubinstein's Online Review Report Card

Dr. Is glamorous and great to talk to. The office packs patients like a slaughter house. I have been there 6 times. Never been seen on time. I take time off work  to sit there, they totally think your time is unimportant. After raising a concern of disrespect , the PA saw me. The doctor did not. I think they Billed the insurance as if the doctor saw me.   Treatment : The practice suggests surgeries and  shots more than required. <br>I would not go back, as I don&#39;t like to be kept waiting all the time and miss hours at work.

If I could give 0 stars I would.  He squeezed my daughter&#39;s arm because he didn&#39;t think it was broken (which it was).  The room we were in had medicine sitting out on the counter and the nurse came and drew the meds for other rooms/patients.  There was gauze all over the table.  They told me to get my daughter an MRI on a Friday night and they would call me Monday with the results, after 10 calls to them they NEVER called back and finally told me I was supposed to make an appointment.  They charged me for a wrist brace that my daughter couldn&#39;t even wear.  When I tried to call to talk to the office manager she wouldn&#39;t pick up.  To say the least I took my daughter to another Dr who confirmed the broken wrist and put her in a cast within 30 min of seeing her.  To top it off after all of this they charged me for a no show.  When they have on record that I was not returning.<br><br>STAY AWAY!!!!!!!!! He doesn&#39;t care about the patients and should be shit down!!!!

There are no words to express how happy and pleased we have been with Dr. Rubinstein&#39;s care. He did not rush to surgery in treatment of my broken arm which we were very appreciative of. When surgery proved necessary, all went so very well that I call him the Super Star Surgeon!  I&#39;ve had quite a few surgeries...I&#39;m oldish, and this is the fastest I have ever recovered.  I have full mobility back and just couldn&#39;t be happier. The staff is wonderful, as well.

My first appointment here was two months ago, it took forever to get a call back from the receptionist. Until I called back a 3rd time, and said &#34;I have PPO&#34;. Then that seemed to spark interest. She immediately didn&#39;t pass me on to the 2nd receptionist, she took my appointment down right then and there. Expect to not have any availability when you call, it&#39;s typically about a week out I&#39;d say? Unless of course somebody cancels and there&#39;s a spot. Dr. Rubinstein is extremely busy! But that means hes a good doctor.<br><br>Overall, I was very happy with the Doctor, he seemed personable, but was in and out of the office visits within 35 minutes of explanation for my wrist. The first visit I had brought xrays from my hospital, so he sent me for an MRI at another specialist lab, which I did within two weeks since they were busy also, then had to call again after the MRI to make a follow up appointment with him to see results. When I visited again, the same routine happened like the first time, they told me no copay again, I nodded in agreement, then was in the waiting room the typical 2030 minutes even though I had an appointment, then i was in the exam room another 30 minutes with my husband also with me since I was extremely sick from the MRI (must have caught something, so he drove me, I was on  meds.) That aside, the DR. was in and out of the room again in less than 5 minutes, pretty much just summing up that my wrists tendon likes to move on me, and that my occulus is a tad larger than my other, so it causes a nerve to pinch at certain angles. I just was rest assured my nerve was okay, he did offer to go with surgery, or physical therapy, because this has been a reoccurring issue for me for ~6  years, I am choosing the physical therapy, and am still doing this weekly trying to help get rid of the tightness that gets created somehow. I didn&#39;t really want to do surgery, because it might not heal the same when they break the bone to shave it down, not exactly sure on the whole procedure since I was going to try PT first, and see how my journey goes. <br><br>It took another 30 minutes in the exam room after the DR. left the room to get that note written up to see a Physical therapist, the referral paperwork is what I&#39;m referring to that a nurse or assistant writes up not even the DR. I don&#39;t know why things take so long here. I understand he&#39;s a busy man, but when I see nurses closes doors shut, and not even coming in for 30 minutes45 minutes the first time, then them just talking in hallways makes me think his staff is extremely relaxed here, with no real drive to help customers be in and out, especially when they&#39;re sick, but cant miss the appointment. The billing is another issue, twice I was told no copay, then of course I was billed my portion of $145.00, and now weeks later am being billed an $85 fee for going to a check up, and a nurse giving me a refferral note to a physical therapist? And my deductible is paid off for the year, what the? That&#39;s almost as much as the MRI cost me after insurance covered 1600, I was left to pay 95$. This place really knows how to make money is all I&#39;m saying. I don&#39;t think a follow up visit and refferal should cost that much, on top of whatever you charged to my insurance. I called my insurance and stated the scenario of this second visit, and am trying to get them to to reduce the 85$ fee that seems abosolutely ridiculous. If the doctor would have spend 45 minutes with me, sure, but since I spend over an hour and a half in waiting TIME with no personnel with me at all, behind a shut door, and less than 5 minutes of doctor time, it just seems like something they&#39;re not billing correct over there. I hope they get it together, is all I have to say. I really do like Dr. Rubenstien, you can tell he has your best interest, and he has a very warm heart. He is so wise, and honest, and gives you options. <br><br>Conclusion,<br>Besides high pricing even with PPO insurance, long wait times to get in, long wait times in an exam room. This Doctor does know his stuff, and is worth seeing if you need a specialist for any orthopedic issue.

Dr Rubinstein is a great Dr office very attentive to my needs and request. He really didn&#39;t want to do surgery but my shoulder tear is far to damaged to fix without surgery. I&#39;ll refer all my do

Dr. Rubinstein performed total left shoulder arthroplasty surgery back on Wednesday, June 14, 2017. He did an excellent job of repairing my shoulder. My shoulder is healing quite nicely. <br><br>Dr. Rubinstein is a very likable surgeon.<br><br>I would recommend him.<br><br>Sometime this year, he will be repairing my left elbow and left hand.

What a horrible doctor I had a workman&#39;s comp case and I was sent to him and he was incredibly bias he told me to push with my leg so I did so and he said oh come on you can do better than that and I told him I&#39;m doing my best . later when I saw his report he didn&#39;t even acknowledge the 7mm bulge in my back and he also said I was right handed in his report even though I&#39;m left handed  and he&#39;s supposably a hand doctor so that&#39;s pretty pathetic . this guy is the biggest quack ever . if you ever have a PQME with this guy beware he&#39;s not on your side he&#39;s for the insurance

I was referred to Michael Rubinstein by my cardiologist after suffering a &#34;shredded&#34; tendon in my right wrist.  Within a couple weeks, he saw me in the office and had me scheduled for out patient surgery at Placentia Linda Hospital (the most friendly, careful, accommodating hospital I ever seen).  He removed a plate and screws from a 2007 injury, which had caused the damage to the tendon, and made appropriate repairs.  I&#39;ve had two follow up visits, each of which were scheduled via the internet.  Each time, the follow up appointment was confirmed via the patient portal and were carried out without a hitch.  Except the last one.  An extremely rude and pushy woman came in to the busy reception area and LOUDLY complained about everything.  The young receptionist who assisted her should be praised for her incredible professionalism in the face of such a nasty, complaining loudmouth!!!  This receptionist is just a terrific example of the outstanding care that can be expected when Dr. Rubinstein is chosen as your orthopaedic professional.  And, YES, I am very satisfied with Dr. Rubenstein&#39;s expertise and care!

Dr. Rubenstien did a carpel tunnel surgery on me and he did an awesome job!!! It hasn&#39;t even been a wk and my hand is healing so great I could see the difference already. I would recommend him to my family and friends any day!

I needed a total shoulder replacement and Doctor  Rubinstein did a great job. I just recently had the operation and I am experiencing little pain and the movement of my shoulder is coming along just fine. My arm felt broken all the time and I couldn&#39;t sleep anymore due to arthritic pain. I am so glad Dr. Rubinstein did my shoulder and got me everything I needed to recover. He is an amazing surgeon.

We came across Dr. Michael Rubenstein (Fullerton Ortho) about 4 years ago when our 17yearold destroyed his shoulder while snowboarding.  Dr. R met with us 2 hours after the accident, and delayed his vacation to perform the surgery the next morning, Saturday.  After 4 hours, Dr. R had rebuilt the 4 pieces of bone into a whole structure, with a plate and 9 screws.  Our son fully recovered, and we were amazed at the bedside manner and expertise of this doctor.  Fast forward 3 years, and after my husband suffered a fractured radius/arm, we immediately selected Dr. R to perform the necessary surgery.  While in surgery, Dr. R discovered that the head of the radius had been pulverized (hadn&#39;t shown up on Xray).  The surgery was extensive, with bone graft, plate, and 13 prongs and screws holding the new creation in place.  At one point, Dr. R had to turn the hand 180 degrees to free up all of the tendons from the crushed/damaged area.  We have had several learned people look at the results, with characterization of &#34;genius&#34; and &#34;beautiful&#34; for the recreation of the bone.  My husband is now 7 months post surgery, done with specialized therapy, and more understanding of his injury being far beyond a broken arm.  We are thankful that Dr. R was available, because his &#34;invent on the fly&#34; and creative approach gave my husband full use of his arm and almost full range of movement.  If you saw the insurgery picture of the pulverized bone, you would be amazed at the result.  Dr. R&#39;s bedside manner and ability to clearly explain pretty complex information is awesome, and we also enjoyed his Physician&#39;s Assistant, Linda, as well as his nurse, Jackie, both of whom were very caring individuals who helped transition my husband from a broken mess back to his high energy lifestyle my husband plans on returning to triathlons in the very near future, and even penned in a potential future Spartan Race in a year or so...he is 52 years old, which should give everyone a huge confidence level, because if Dr. R can fix an &#34;old guy&#34; like him, then everyone else should be great!