COMTREA Health Center's Online Review Report Card

I called Comtrea-Arnold-Fox today to try to schedule an appointment because i have an infection in my gums. I recently lost my job, and as a result, I have to rely on Medicaid, which thankfully I can receive, but it severely limits my dentistry options. when I called to schedule an appointment, the woman who answered was VERY rude and unprofessional to me. she interrupted ME when I was explaining my situation, and then turned around and had the audacity to tell me not to interrupt her, when she was explaining why they wouldn't bother with scheduling a diabetic with a gum infection. I have my bachelor degree, which I can almost guarantee she doesnt even come close to having. Not that it's worth much more in this comment other than to point out the sheer ignorance and disrespect that's just exuding from Comtrea-Arnold-Fox's staff. I didn't deserve to be talked-down-to by HER, or THEM, and simply because I called in to THAT clinic, on Medicaid, in need of help, and I 100 percent feel that that's exactly what just happened to me. I really feel bad for the people that have to live their entire lives on Medicaid 100 percent of the time, and deal with places and people like this. I mean if were being honest here, that Troglodyte just told me my life didnt matter seeing as how an infection in the gums could realistically kill a diabetic, and she couldn't see past her own nose to keep her unwarranted attitude in check, which i take very personally, hence this review.

The only things that need improvement would be the woman who checks you in to see the doctors, the doctors having so little time, and rarely they do not call to confirm.  These are all incredibly minor.  They do not do this all the time, but these have happened several times in my 16 years of treatment.

I've only positive experiences here! The counselors and the doctors are nice and helpful!

Comtrea is a great starting point for anyone experiencing difficulties related to mental health, especially those who don't have insurance. They offer psychiatric services, therapy/counseling, case management, and assistance obtaining medications (if needed). They also offer support groups for a variety of issues, and substance abuse treatment. You must be a Jefferson county resident.

I have MS, and since taking a certain medication my teeth have really suffered. I’ve had to have a few pulled, and my 2nd pulling experience was horrific. When I needed my 3rd pulled I was scared to get it done...especially at a no insurance clinic. I had no choice to get the tooth pulled, so I took the chance. I’m so happy that I did! I received one of the best dental experiences I’ve ever had. I didn’t feel any judgement for the shape of my teeth, and the pull was seemless!That 3rd pull was 3yrs ago, and unfortunately I’m in need of another. So, I will be going to Comtrea once again.

Horrible staffing horrible counselors that cant even show up for meeting even zooms calls. Good luck this program is bogus