Attentive and compassionate team of nurses on 5th and 7th floor of the Rutland Nursing Home, also Mrs. Mara from 4th floor is the great manager/person, she is always helpful. Only bad experience from Administrative coordinator, her name is Miss Amy, she is very rude,unprofessional, takes advantage on people by using her position. She is on 4th floor, room 1400). Ive made complaint to Health Department regarding her behavior, hopefully they will take an action.