Top Sentiments Expressed in
Top Sentiments Expressed in
From the ER, to medical records, to billing - the staff does not care about attention to detail in the slightest!! Before you go to the ER you might want to call and literally ask the staff if it would be a good time to show up - because they very well could be going through shift change and won't be able to perform an accurate shift to shift turnover!!! I called today trying to find out where my bill is because my insurance processed my ER visit weeks ago - well, come to find out the intake lady didn't bother using the information I gave her, chose to use the outdated information on file and therefore my bill was sent to an old address - when I informed the lady in billing that address was no where near the address I gave when checking in to the ER she said "No one is perfect" - that is when I lost it - wow - in one sentence she completely minimized, marginalized and dismissed me!!! Not a care in the world of the issues and potential issues caused by the lack of attention to detail and laziness that persists throughout the hospital!!! Most of the staff have been there way too long and somehow are insulated from repercussions and consequences for extremely poor performance!!! Yet again, maybe they are meeting the low standards required of WNJ!!!
From the ER, to medical records, to billing - the staff does not care about attention to detail in the slightest!! Before you go to the ER you might want to call and literally ask the staff if it would be a good time to show up - because they very well could be going through shift change and won't be able to perform an accurate shift to shift turnover!!! I called today trying to find out where my bill is because my insurance processed my ER visit weeks ago - well, come to find out the intake lady didn't bother using the information I gave her, chose to use the outdated information on file and therefore my bill was sent to an old address - when I informed the lady in billing that address was no where near the address I gave when checking in to the ER she said "No one is perfect" - that is when I lost it - wow - in one sentence she completely minimized, marginalized and dismissed me!!! Not a care in the world of the issues and potential issues caused by the lack of attention to detail and laziness that persists throughout the hospital!!! Most of the staff have been there way too long and somehow are insulated from repercussions and consequences for extremely poor performance!!! Yet again, maybe they are meeting the low standards required of WNJ!!!
I’m so glad I came here. This is my first time here in the ER took superb customer care of me. This hospital blows away Texoma Medical Center. I trusted the nurses, I trusted the doctors,And I was at home in bed with a an hour and half.
I’m so glad I came here. This is my first time here in the ER took superb customer care of me. This hospital blows away Texoma Medical Center. I trusted the nurses, I trusted the doctors,And I was at home in bed with a an hour and half.
The worst hospital I've been to, I checked myself out,I was admitted but stayed in the ER the whole time,not once did staff check on me, I went in by ambulance bc of seizures, I was never given any of my regular meds(day or night) they had the list but the dr never ordered them. One of my regular meds if I miss a dose will cause a seizure but yet they did not give me my meds. I had to wrap the toilet seat with paper bc there was bm on the underside of the seat, and I told staff and it never got cleaned. Like I said I checked myself out. ENTER WITH CAUTION ⚠️
I was very disport I will never if can help.it to recommend I tell them TMC
I was very disport I will never if can help.it to recommend I tell them TMC
Worst er ever. Had cut off the tip of my finger sat there for 45 minutes in the room before I was ever seen. Sitting there bleeding and having to use my shirt to stop the bleeding. Ended up walking out and going to another er
The Haven is one letter away from heaven. The staff here has saved my life twice now. I never imagined detox would be such a blessing. I wish I could have come here a long time ago. I am thankful for the relationships I have made and the impact on my life from everyone here. I means a lot to be cared for by people who have been in your shoes. No judgement. The most caring people in a hospital ever. You are not a number, you are not alone. If you need help, please do yourself a favor and come to The Haven. It's the best gift you can give yourself.
We had a great experience. We were seen quickly, didn't wait long in the room for the doctor Howell and she was extremely kind and attentive. All the nurses and hospital staff we came into contact with were polite and helpful.
I barely even remember the emergency room or first 2 days I was here. But, the rest of my stay was actually nice. Food was good enough. They were quick to see to my needs. If you see a crew with these people on it, know that they will take wonderful care of you. They each answer their calling and their heart is in their work! My heroes: Angie, Debbie, Maria, Don, Mike, Robert, Kayla, Tabitha, Andre, and John
I barely even remember the emergency room or first 2 days I was here. But, the rest of my stay was actually nice. Food was good enough. They were quick to see to my needs. If you see a crew with these people on it, know that they will take wonderful care of you. They each answer their calling and their heart is in their work! My heroes: Angie, Debbie, Maria, Don, Mike, Robert, Kayla, Tabitha, Andre, and John
DO NOT HAVE A BABY @ this hospital ‼️I WISH SOMEONE WOULD HAVE WARNED ME ... TAKE IT OR LEAVE IT
While there to take an alcohol test after I had a seizure, I had another. The nurse in the ER roughed me up pretty good. Trying to get a person to submit through pain while they had a seizure and didn’t understand the situation. Every time I sleep on my left side or play a sport I’m reminded of that day due to the pain in that shoulder.
I had a hysterectomy 2 days ago and I was very well treated by all the hospital staff. Doctor Teresa RockHill is amazing, she took very good care of me. The anesthesiologist went through everything with me and made me feel comfortable about the procedure. After surgery when they brought me upstairs on the 3rd floor, the nurses were so loving and caring. RN Taylor, RN Melissa, RN Angie and RN Loy were so loving and caring. I had the best great hospital experience I could ever ask for. The Nurses are amazing. They were constantly checking on me to see if I needed anything. I am blessed to be in great hands and care at Wilson N. Jones Regional Medical Center. The nurses here are truly angels. I love you guys, thank you so much for taking care of me. RN Loy you are amazing. The Hospital was also sparkling cleaned. LVN Tiffany also took great care for me. She was fantastic.
About a week ago received care here all the nurses and drs were very nice and patient with me and my specific needs came in for some bleeding in my pregnancy and they ran all the tests too make sure baby and I were healthy :) 😃 very satisfied with the service received
While there to take an alcohol test after I had a seizure, I had another. The nurse in the ER roughed me up pretty good. Trying to get a person to submit through pain while they had a seizure and didn’t understand the situation. Every time I sleep on my left side or play a sport I’m reminded of that day due to the pain in that shoulder.
Terrible hospital! Mom is there for pneumonia and shortness of breath. She asked for water 10 this morning. Finally someone brought her water, 3 this afternoon. The bed is terrible. Hole walleyes out in middle! Nurses are terrible! She won't go back to this hospital!
Ist keep in mind that I do not take myself to the ER, I will take my family and friends but not myself. If I'm not dying I'm not going. Yesterday was a rough day for my back. I finally broke down and in I went. Got into a room less than 5 minutes and was seen by staff withing 15. I was treated with dignity and care even though I was hurting I wasnt treated as a pain seeker and after pain was under control I had a MRI and the issue was found. It took some time but I left in better shape and most importantly I have answers.
It took hours to get my test done this is ridiculous arnt they supposed to be professionals at there job👎
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