Homewell Care Services's Online Review Report Card

The team at HomeWell are caring, proactive, timely in their communication and do what they say they are going to do. The caregivers and the staff are first class professionals. I used Homewell in support of my dad. I could not have been more pleased with every facet of my interaction with them, from scheduling to the level of care provided by the caregivers to the timeliness of their communication to the fair and accurate billing. If you are in need of finding care, I would encourage you to interview HomeWell as a part of your selection process.

This HomeWell Cares Agency has been a blessing to my family, and especially my Dad. Went through 2 agencies before I found them and as they say, "3rd time is the charn." Great organized loving staff, professional owner, and outstanding care that shows they take aging at home seriously. Don't try anyone else, save time and frustration, contact HomeWell Cares first

I am a Home Healthcare professional, I have spent days upon days up to weeks and even months, cleaning up the messes caused by homewell and their staffing issues. Homewell will let your family sit and rot, without reaching out to more than a few available staff to see if they can possibly cover for your loved one.. I know a handful of homewells' care givers who have disclosed that they weren't even contacted when they had plenty of availabilities and clients went months without a service provider. They have let fully need and dependent clients go days without care and then don't even call to follow up and make sure that they are alive. Homewell should be Shut down. They don't give a damn about your family. Thanks for reading, take your loved ones elsewhere.

Be advised, I was called by Connor at the front desk today that they would be changing policies to a mandatory 3 hour shift. For all of you with limmited hours or income this will be allowing only a couple days of care. Also if they bill you for gloves or do not provide them, this is breaking federal laws. Its considered personal protective Gear and the company providing the service is responsible. My caregivers were constantly refused gloves telling them I had to provide them. They forget the people they hire represent thier company. The manager is a pushover and even Connor has called me several times making excuses to why some caregiver was 45 min to an hour late to my home and it was not an emergency or snow. I had people not show up to move in with thier boyfriend. The company thought it was a valid excuse to miss work. My daughter is not home on the weekends. So I would ask that Sat would be mandatory. Constantly my hours were made so I had no care for the entire weekend. It was the whole purpose of giving my daughter a break and a piece of mind that someone would be here that I got services but she had to do thier jobs for them anyway so there was no more reason to have tons of strangers in and out of my home and seeing me naked. Im tired of lost keys, people with no scrupels, morals or work ethic. If you need a job Homewell will hire you and let you work whenever you want and no matter what you do all that will happen is a verbal warning. Even if your boyfriend picks you up to go get mcdonalds or to the store and you lie about forgetting to clock in or leave an hour early...just say the client requested I leave, and you get paid for the whole shift and will never get fired. This company should not be working with Vetrans the management and owner Joe are incompetent. Owner not being involved and not being a part of his company but in name only while allowing ignorant people to run it. I bet you even with the new policy workers will not get more hours because Jordon doesn't know how to interview or schedule hours. Get paid minimum wage to wipe people butts with no gloves today. Job guaranteed.

Everyone is great besides YIM DELAROSA!!!

Amazing service and confident, knowledgeable staff like Deanna really made the process understandable and much less scary!

Great people who really care about their customers!! AJ’s compassion really shows in everything she does!

An excellent service for people who deserve kind and compassionate care!

Thoughtful and caring employees. They really make you feel like you and your loved one are taken care of. They take the time to get to know you and your needs. Definitely look forward to working with them in the future.

Staff is very helpful and professional.