Visiting Angels's Online Review Report Card
Visiting Angels
4.8
Average Star Rating
18
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
The Visiting Angels received 88% positive reviews, with patients frequently praising the caregivers' compassion, attentiveness, and professionalism. However, there were 12% negative reviews, primarily criticizing service lapses, hygiene issues, and poor management response. Overall, Visiting Angels is highly regarded for its compassionate care, though hygiene practices and management accountability need improvement.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
List of Visiting Angels's Reviews
I have been extremely satisfied with the services I have received. I strongly recommend them to anyone who needs in home care. They go above and beyond always. When I first heard of them, I didn't believe I needed services but now I'm not sure how I got along without them! Even on bad days when I'm not feeling well, they always take care of me and brighten my day. Savannah and Annette are great individuals and always go above and beyond.
Reviewed On Google
My mother passed away in September. At first we needed help simply bathing her due to the fluid build up around her body and her frailty it was a difficult task but her PCA, Alex was wonderful. A true angel. She made sure my mom was bathed. Alex always made me feel comfortable, out of everything that happened it was comforting to know Alex was in my home. My mom was happy to see her and we were happy that while my mom was alive she was smiling and cared for with dignity by such wonderful people like Alex. Thank you Visiting Angels for finding us a great match. We are forever grateful!!!!
Reviewed On Google
Sue and Christie are LITERAL ANGELS! Their care, attentiveness and concern, and the help I have received in caring for my mother while I am so far away, is ABOVE and BEYOND what anyone could hope for in a care agency. This isn't a business, these people are family! 10/10!
Reviewed On Google
If we could give them ten stars we would. When my father was in hospice care they provided extraordinarily professional and responsive care during a very difficult time. They served with incredible empathy and compassion. We will never forget Aaron, James, Kristy and Sue - forever grateful.
Reviewed On Facebook
The people at visiting angels worked hard to accommodate us when there were schedule changes. Aisha and Sue were the most wonderful and compassionate team I have ever worked with. They went far above the requirement and went the extra mile for their clients. I wouldn’t have been able to do this without them. Thank you so much
Reviewed On Google
The angel who came to my was and I’d extremely efficient and and the cleaning with pride and will do just about anything I need done. I highly recommend their services if you are in need. I am 71 years old and use a walker to get around and this is a life saver!
Reviewed On Google
JUST PERFECT! Sue from Visiting Angels was one of the kindest, most compassionate, caring, and understanding people I've ever had the pleasure of speaking with on the phone. She called me in less than 5 minutes after I filled out the online request. My family had just gone through an unimaginable tragedy with the sudden death of 3 immediate family members in a terrible accident and we urgently needed a caregiver for my mother who just lost 3 of her children. SUE spent at least an hour on the phone with me, just out of pure kindness and sympathy, even though she knew she did not have someone who could come in our area immediately to care for my mom. She promised me, however, that she would work very hard to find the right person as soon as possible and even if she was not able to do so, she would keep calling me frequently to keep me posted and to check on my and my mother's well-being. I never in a million years expected that kind of amazing service. I'm sure that was not in her job description. There are still WONDERFUL people in this world and Sue is one of them. I hope her bosses see this and give her a big fat raise and a promotion. From a very greatful client, who needed a friend that day! Tirzah
Reviewed On Yelp
I have been a client with Visiting Angels for quit sometime now. I have the most awesome care giver I've ever had, Linda has been with over a year and half. Wouldn't trade for anything
Reviewed On Google
Visiting Angels provided great care for my Dad for almost a year and made his last days as wonderful as possible. The caregivers were always prompt, professional, and compassionate and he was very happy with their services. I was also very pleased with the office staffs communications and assistance in billing submittals and insurance. I will always have warm memories of working with all of the people at Visiting Angels.
Reviewed On Google
Visiting Angels took care of my Dad for close to a year and did an incredible job of making his last days as wonderful as possible. He was always happy with their care and we enjoyed working with them. They were always prompt, professional, wonderful care givers. Their office staff was great in helping me work with billing and insurance.
Reviewed On Yelp
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
