Scott Kelly's Online Review Report Card

I have been seeing Dr.Kelly for several years. Everybody in his office is very friendly. I have never had a problem getting an appointment or changing one. They have always gone the extra mile to help me. No complaints from this patient!

Only dr. Kelly and Karen work in the office! Terrible doctor!

Great Urologist, Very knowledgeable, Very helpful, and runs a great practice

I NEVER leave reviews, but I am honestly so angry about how my mom was just treated in Dr. Scott Kelly’s office. He was so incredibly rude to her. He was 100% condescending and 0% helpful.

Dr. Kelly & his staff have been very caring, easy to talk to & spends the time with you to explain your situation, testing & surgical options. I highly recommend him.

First impressions are everything and this doctor did not provide a good one. My husband was in the ER for what we thought was a kidney stone but it turned out to be a very large mass on his kidney. We were told to contact Dr. Kelly's office first thing Friday morning, he is expecting your call. Friday morning, we call and voicemail says office opens at 9 am. 9 am, we start calling, still going to the answering service. By 9:30, I talk to the answering service who tries to get in touch with the office. Nothing. Answering service calls back almost an hour later to ask if my husband received a callback. The doctor had to be paged again. Finally, the doctor calls back and says to come in Monday at 10:30 am. This is unacceptable on so many levels - see above for the horrible expectation set at ED. Monday, I try to cancel the 'unconfirmed' appt., and the answering service wasn't turned off until 10 am!! Then, the person answering the phone didn't care - RUDE. WOULD NOT RECOMMEND!

I have been to every urologist .through the years with bladder infections and Nobody could help until Dr. Scott. He wentand found my deepiddp into looking for a reason. When other dr's focused on kidney issues Dr. Scott listened

Great Doctor who cares about his patients. Very kind and compassionate doctor.

Rude, insensitive and extremely rushed. Never called me back to discuss blood work

He is uncaring and arrogant. I would never allow him to treat anyone in my family again. I certainly would not ever recommend him to anyone.

He is a wonderful caring brilliant urologist.

I absolutely love Dr. Kelly. However his nurse Diane is really rude all the time for no reason. I would hate to have to change MY Dr, but the last thing i need when i have a bladder infection is someone treating me like I don't matter. or like I'm a waste of their time/ an inconvenience. ITS RIDICULOUS.

Dr. Kelly does a great job of explaining things, including drawing diagrams. He will provide brochures & medical terms so that you may seek further info if you like. He takes time to really talk with you about concerns and his office staff is the best! My favorite thing about Dr Kelly is that if you are hospitalized, he does NOT leave your inpatient care to another provider that you don't know or worse, a nurse practitioner! He sees you himself!! Nowadays, that is unusual.

Dr. Kelly has taken care of my husband for many years for bladder cancer. I jut want to express my gratitude for his thoughtful and compassionate care over the years. Your are the best Dr. Kelly.

Dr Kelly has cared for my husband for over a decade. He has prostate cancer. We have always been impressed with Dr. Kelly's caring and expertise. Thank you Dr. Kelly for the great care.

Dr. Kelly has been my doctor for 7 years. He has treated multiple kidney stones. He is the most knowledgeable doctor I have seen. His staff is pleasant and friendly but mostly everyone in this office really cares about you as a person and really want you health to improve. I highly recommend this doctor.

I hope other patients reading this realize how valuable it is to get the correct diagnosis. I went to my primary care doctor and gynecologist to treat constant uti's for 3 years. I was finally recommended to Dr. Kelly who correctly diagnosed my condition as urethritis and trigonitis. It turns out many women have this condition which is easily treated. I haven't been back to the doctor in 14 months. He carefully listens and never rushes giving you all the time you need to get your questions answered. And, can I say, yes, he even got me better. It is so nice to have a doctor who cares and takes his time. Thank you, Dr Kelly

I have been seeing Dr. Kelly for several years for kidney stones. He has treated me in the hospital and office and removed multiple stones. Not only is he an excellent doctor, but he is readily available to answer all questions. He is without a doubt the most thorough doctor I have ever seen and even helps with my other medical problems. You could not find a better doctor.

Over three hours to get into see the Doctor and is bedside manner was awful! Should have packed a lunch and snack! He was rude and inconsiderate! I have several things wrong with me and they are all new to me in which one of my diseases make it hard for me to exolaings things as well as I i use He was deffinately not understanding!

I have been known to wait more than 3 hours for my appointment on more than one occasion. Your best bet was to be the first appointment of the day. I was also completely misdiagnosed after being treated by the doctor for over three years.