Marilyn Lachman's Online Review Report Card

I called last week to make an appointment. The receptionist, who was obviously annoyed, asked me to call back in two hours. No one answered when I called back.Today, I called again, and the receptionist, who was obviously annoyed, told me I need to call on certain days to schedule appointments like I should already know that. Then she hung up on me. "K, bye."So relentlessly rude. So ungodly discouraging. All I wanted to do was make an appointment. So sorry to bother you.

Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!

I've been seeing Dr. Lachman for many years. I can't imagine not being able to talk to her. She is almost like a best friend. Thank you Dr. Lachman

Dr. Lachman is an honest to God angel sent from heaven. She doesn't cut you off during your sessions, will do everything she can to get you in ASAP for emergency appointments, and is willing to try whatever medicine(s) she and/or you think it will take to get you feeling better—she doesn't subscribe to the "one pill fits all" idea. I genuinely feel cared for, even loved, with her. One caveat, the waiting time for appointments can be very long, excruciating even sometimes, but IT'S WELL WORTH IT!

I NEED to know her business hours before I go crazy, quit my job and commit suicide!!!

Very well studied in her field.Most compassionate Doctor I have ever been to.