Marilyn Lachman's Online Review Report Card

I called last week to make an appointment. The receptionist, who was obviously annoyed, asked me to call back in two hours. No one answered when I called back.Today, I called again, and the receptionist, who was obviously annoyed, told me I need to call on certain days to schedule appointments like I should already know that. Then she hung up on me. "K, bye."So relentlessly rude. So ungodly discouraging. All I wanted to do was make an appointment. So sorry to bother you.

Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!

I've been seeing Dr. Lachman for many years. I can't imagine not being able to talk to her. She is almost like a best friend. Thank you Dr. Lachman

Dr. Lachman is an honest to God angel sent from heaven. She doesn't cut you off during your sessions, will do everything she can to get you in ASAP for emergency appointments, and is willing to try whatever medicine(s) she and/or you think it will take to get you feeling better—she doesn't subscribe to the "one pill fits all" idea. I genuinely feel cared for, even loved, with her. One caveat, the waiting time for appointments can be very long, excruciating even sometimes, but IT'S WELL WORTH IT!

Dr. Lachman is beyond just being good at what she does. You can tell she really cares and she will tell you that she cares a lot!

Dr Lachman is a true blessing. Her ONLY downfall is her "office staff" they are more concerned with what they have going on then ANY patient needs. The phones are answered by an answering machine ONLY and calls are never returned no matter how many messages nor the level of severity! The ONLY way to get an appointment is to drive all the way to her office then just pray and be prepared to wait for the "staff" to take themselves away from their food, computer game, personal conversation or for them to just get plan tired of you 'bothering' them. You MIGHT be lucky enough to have an appointment made, you may be told you can sit and wait for an opening caused by a no show but most likely you will be told to come back the next morning at opening time and wait, possibly sitting for HOURS if not all day just to be seen. Dr Lachman is an amazing psychologist, very sweet and caring person whose practice would GREATLY benefit by firing family and hiring REAL staff willing to do their job!

I NEED to know her business hours before I go crazy, quit my job and commit suicide!!!

Very well studied in her field.Most compassionate Doctor I have ever been to.

Both she and her husband are great doctors. They seem to actually care about their patients, and that is very unusual. I am never rushed or feel like i'm just another number. I love them both, and would highly recommend.

In the short time that I've been seeing her (about 4 months now), it's easy for me to say that she is both a wonderful doctor and a wonderful person! She is very kind, patient, and attentive, and doesn't cut you off during your session. She will answer any and all questions and concerns you have, whether it's about any particular medicine or condition, etc. My only problem with seeing her is the office staff. They can come across as abrasive and, at times, downright rude, but other times they're very nice and courteous. The past two visits, I had issues with their records�they had be down as having two "no-shows," for which I owed them a fee, not having paid them for any of my sessions thus far. Because of this, I'm *very* wary about the office staff there now... If I continue to have problems like this with them, I will be left with no choice but to find another psychiatrist... Dr. Lachman is such a wonderful doctor, and it would be extremely unfortunate to have to stop seeing her for this reason. But I figure that if seeing her means being more stressed by the office stave than I already am, then it's not worth it. Another thing to be mindful about is wait times. If your appointment is at 2:00, it could be 5:00 or later before you see her. While it's nice that she doesn't cut your sessions short, it also means longer wait times. It's well worth it in my opinion... Once you have your intake session, it's very easy to make emergency work-in appointments (the first time I called they had me in that same afternoon, the second time they had me in the following week). I would ***definitely*** recommend her to anyone, just with the caveat that their office staff can be quite an inconvenience to reckon with, and the wait times tend to be very long.