Behavioral Health Group Bessemer's Online Review Report Card

I would like to comment on the way this business is being ran. These folks are suppose to open at 4:30 in the morning and their lucky to get open by 5:00 because one lady that runs the front never fails she is never on timnaleays late and never in a hurry even when she does get there she's slow as well slow!!! And they have also been letting a woman who has covid come and dose on the inside because there to lazy to go to her car I believe there is a racial problem at this clinic and its very obvious this business is suppose to be professional but it is far from that.

I HAVE TO SAY MRS.JANICE AND MRS.CANDY ARE MY FAVORITES AND THE BEST AND REAL SWEET TO EVERYONE OUT FRONT ..... AND ALSO THE NURSES WAS VERT SWEET AND NICE TO AND THE COUNSLERS ARE FINE THERE ARE SOME AN AWESOME JOB....

I go once a week. Nice place for treatment. Drama free mostly if you stay to yourself and not get mixed up with the different groups of you know what I mean.

I like it it’s tge people I’ve been clean 5 years so they gotta work lol for me . But iWork the program as well. A lot of nurses change tgat sucks counselors as well but Anthony was great Mike Jeffries great counseling..

Update on my review... Alot of changes is causing alot of problems for alot of people. The new owners need to take into consideration that we are addicts and some days are harder than others and paying is tough!! Now as of today NO MORE charging??? I mean really??? Alot of us can't pay every day and need that little help for those of us who pay you back..the long lines are ridiculous..Everyones quitting.. It's getting where alot of us don't want to go anymore because of the way you are treated and long lines.. Alot losing their jobs due to b.s... Counselors telling your business that shouldn't be told to anyone there...

I've been apart of this treatment facility since 2000. I started when the treatment center was located beside UAB in Bessemer . I've never really voiced my opinion, BUT, I guess there is a time for everything. For starters not being able to keep a councilor for more than a few months is old, yes we are RECOVERING drug addicts but we are human , the way some treat the clients is ridiculous, if they cant be anymore professional than the actions and attitude they have toward us They need to get a different profession, because some of these clients dont care and someone is going to end up hurt. They treat us like we are beneath them, and to be technical we are why they have a job. Another thing is if you have been there for as long as I have, and your doing good, I've had my take homes for 19 years leave us alone. If it's not broke dont fix it. We get tired of telling our story over and over . People are going to start going somewhere else.

Treatment plan.

While it can be time consuming as they need a more time efficient process the people are friendly and the counselor are awesome!!!

Very friendly staff for the most part..Ms Janice & Candy are my favorites. They've always have our backs no matter what. The counselors could learn a thing or two from these two lovely women!!

They've made a whole lot of changes recently because they were bought out by a different company and we lost several really great counselors as a result. My experience though has been wonderful. I couldn't have asked for a better counselor, he's a big part of my recovery. Always easy to talk to & helped me through some pretty tough times. They have great nurses & I love their head nurse. Just like with all places like this they have issues and I know not everyone is going to have a positive experience, but mine had been positive & life-changing. If you are in need of help from your addiction, I really recommend coming here.