Over The Mountain Pediatrics's Online Review Report Card
Over The Mountain Pediatrics
3.8
Average Star Rating
80
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Over The Mountain Pediatrics received 75.0% positive feedback, with patients praising the doctors' caring nature, professionalism, and scheduling flexibility. However, 25.0% of the feedback was negative, primarily citing long wait times, communication issues, and rude office staff. Overall, the practice is appreciated for its excellent medical care, yet it needs stronger administrative processes and customer service.ScoreDoc Score
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Online Reviews Breakdown
Yelp
List of Over The Mountain Pediatrics's Reviews
Always a great experience for us
Reviewed On Google
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Reviewed On Facebook
Dr.Hodges Very dismissing doctor! On top of that skates over what you say doesn’t really do anything but check the kids and say see you next time! Sweet nurses
Reviewed On Google
Best thanks and many more grace ahead Dr Imohimi for your marvelous work in my life the product for cancer disease you sent to me got rid of my cancer perfectly without no side effects am grateful sir. For any health assistance don't hesitate to contact him on email: dr.imohimiherbalhome@gmail.com Visit his Facebook page: https://www.facebook.com/profile.php?id=100095323055223&mibextid=LQQJ4d WhatsApp: +2348116382524
Reviewed On Facebook
Amazing, kind nurses, and Dr.Hodges has been my doctor and now my children’s for over 2 decades. However, my experience with the front-desk ladies is that, over the phone, they are extremely unpleasant anytime a call doesn’t go extremely smoothly. I got my daughters immunization records uploaded to portal 2 weeks ago and it was free, and today when I called for my sons to be done so, the receptionist began saying it would be $5 and I admittedly interpreted and asked “wait, why? I just got my daughters the other day and it was free—“ and the woman was interrupting me the entire sentence saying “ma’am, maam, ma’am” until I stopped talking, before telling me it was a new system. I understood, that’s FINE, I just didn’t know and I apologized. She took my info but the passive rudeness and irritation that exuded from her even over the phone was palpable. When the call was over I said “Alright, thank you so much. Have a great day” (I’ve been in customer service for a decade lol; these are things ingrained in us to say, because it’s polite) and she responded by hanging up. That’s just universally known to be a sign of irritation and disrespect. Empathy and patience are key, especially when working with kids and occasionally frustrated parents. Please act as though you’re being paid to do your job and stop treating people ugly there. I am not the first person to have this experience with rude, unprofessional behavior unbecoming of OTMP
Reviewed On Google
I went to here since i was very little, always treated great by my usual pediatrician. However a few years back I was prescribed prozac at 14 by a stand in pediatrician. Almost lead to a suicide and I had multiple complete breakdowns. Don't let these doctors prescribe your children with depression... I intend on pressing legal action against this hospital and a certain specific doctor for robbing my teenage years from me and costing my parents thousands of dollars in medical expenses for therapy, doctor visits, psych ward visits , etc. And now that I'm off my medications I realise it was all a waste. I recommend no one bring their kid here if they are feeling down. This is a grave dissapointment to me and my family and I will be pursuing financial compensation.
Reviewed On Google
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Reviewed On Facebook
0
Reviewed On Google
they answer me so quickly in portal and the nurses are all so kind, wouldn’t take my daughter anywhere else!
Reviewed On Google
All of the doctors and nurses are amazing. We feel so cared for here. The one complaint we have is with ease of making appointments and the front desk staff.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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