Joseph G Moyer Md's Online Review Report Card

Dr.Moyer cares more about the clock and how fast he can get on to the next patient and then OUT of the office (before 4:30 pm on a Thursday when office closes at 5pm!) than he does about how you are actually doing as a patient. I have had four ANAPHYLACTIC reactions(1 in PMD office, 1 in the hospital, 1 on the road, and one at home) numerous reactions at home that cause hives, tongue swelling and facial swelling which I treat with liquid Benadryl and I have Epi pens on hand if I need them (prescribed by my PMD!) Each time I have told Dr Moyer about the anaphylactic reactions he has not been concerned- at all, which is extremely disturbing to me considering the fact that they are the reason why I was referred to him! I have been a patient of his for one year and as his attitude has only gotten worse as time has progressed I am now in search of a new allergy doctor- with the jaded opinion that they ALL will act the same way. What a shame

Dr Moyer has always done right by us... takes great care of my son and his staff has been awesome every time...

3 issues:Made new patient appt for my daughter on March 1st who had been in the critical unit of a medical center on a ventilator trying to recover from Anaphylaxis Asthma which almost killed her. Referred to an allergist, whom we called immediately. Issue 1: Had not received confirmation of appt. by April 2nd, so I tried to call several times without success. Finally sent an email. Auto email stated that my email was received and "someone" would respond "soon." On April 13th I had still not received a response or any new patient paperwork for our April 20th appt. Called and finally got a living person on the phone. Issue 2: Asked about new patient paperwork and was spoken to rudely and harshly....."we have a website you can refer to...." (ok, great, and had I been told that initially on March 1st, I would have done that - however, this still does not address confirmation of the April 20th appt.)Issue 3: Was referred to a leading Pulmonologist in Charleston, SC who stated that my daughter is a "complex case" who needs to be referred to someone higher up on the food chain - someone who deals with her dangerous type of allergy/asthma. This person is also a part of the Medical University of Charleston. At this time I voiced concern that I would not be able to drive 2.5 hours each way to Charleston 2x each week initially for the shots, and that even once a week would present problems, but was told that allergists/immunologists can administer the serum in their offices closer to where I live.Great! SO.......I asked this question and the receptionist responded, "no we don't do that, good luck" GOOD LUCK? REALLY?Not sure where she learned how to be professional, but she failed. As a person who has worked customer service, worked with children and adults as a teacher, and who has been a school administrator, I can honestly say that if she were working for me, it would be very short lived. I am appalled and disgusted as her lack of courtesy, professionalism, and judgement. I am only giving 1 star because Yelp requires a rating. This person as a direct representative of a medical facility should receive a no-star rating.

Excellent physician.