Therapy South's Online Review Report Card

I was switch from Drayer for Hand Therapy. I love to hear the Name God used in conversation on it's all him that got you through. It's great to hear GODS name over any. The therapist and PTA are the most kind spoken on helping you through your therapy

Alexandria is fantastic I am getting my shoulder back to normal with her therapy.

Been having neck pain and doing better since I started going there

Staff is great and works hard to help get back on track quickly and effectively. Daniel has helped me thru 2 neck surgeries and a foot surgery. Beth, Ryan, and Wes have worked with me at times too and have been great as well. Very friendly environment.

The ladies and gentleman at Therapy South are so positive and knowledgeable. They have helped my mom make so much progress in a short period of time. Amanda, Abbey, Connor, ChuKu are the tops! Really everyone we have had contact with from the moment we walk through the door, is so friendly and kind!

From the moment I arrived each and every time, I was greeted with a kind smile and over the top professional service! Beth and April were always concerned with my well being. They did not want me to hurt myself, however a good challenge was always encouraged. Thanks for an excellent service at a difficult time.🙂

Good service, friendly personnel, clean facility, good instruction. I liked the rehad exercises, they were will targeted to my shoulder problem.

With the help of Sarah, a wonderful PT reisdent, the pain and weakness in my hip have greatly improved!I feel stronger and have begun to enjoy my life again.Sarah listened, idenitifed problems, addressed them, and gave me tools to continue for continued improvement.Thank you Sarah!!!

Level of assistance provided was excellent starting with phone registration, initial check-in at the front desk, and interaction with my therapist.

Physical therapy at TherapySouth was excellent! Initially, I was apprehensive at the thought of someone touching my shoulder much less trying to get me to do exercises that might aggravate my injury and cause me more pain. Physical Therapist D Temple understood my limitations and the best way to get my shoulder moving again. I play piano/keyboard & guitar and I couldn't raise my arm - I didn't think I would ever fully play either instrument again! Temple was excellent through hands-on care, patient education, and prescribed movement. He was also invaluable at teaching me patience in the healing process. He definitely improved my quality of life and now I am completely PAIN FREE with any activity I want to do. Whether exercise-related, enjoying playing some music, or simply getting on with life - I have no limitations. I am extremely grateful to D Temple at TherapySouth for all of his help!

I had an appointment for the day after I was supposed to return from an out of state trip. Late afternoon of the day before the appointment I realized I would not be able to get back in time. Since it was too late to call and cancel that day I called the following morning as soon as they opened to let them know and that I would reschedule my appointment the following week. When I arrived at my appointment the next week they insisted that I pay them $25 for cancelling the previous week even though I explained that I called as soon as they opened and it was impossible for me to call any sooner. I gave them money for the missed appointment and the rescheduled appointment even though I left immediately without doing any therapy and told them I would not return. I do give them one star because the therapists were good.

After having Physical Therapy several times for another injury I was skeptical on therapy for this injury. However I was amazed at the service I was rendered. After 7-9 sessions I am almost back to normal. This is an improvement of over 500 percent. I continue the exercise that Daniel supplied. If I ever have a need for physical therapy again I hope that I can find a therapist like Daniel.

TherapySouth Hoover was a great experience for me. I tore my ACL in June and was fortunate to have Ryan guiding me through the rehabilitation process. He was knowledgeable, kind, and patient with me. Occasionally Wes stepped in for Ryan and he was great, too. The atmosphere was energetic and fun, and they are very skilled and dedicated therapists. All of the staff there was impressive.. I could have done PT much closer to my home, but I’m glad I had the chance to meet and work with all of these people. Thanks, Ryan, for literally getting me back on my feet!

The physical therapists were very kind and thorough in their work.

Very unpleasant experience. The physical therapist massaging my neck was having a full on conversation with another therapist and would pull one of their hands off my neck to gesture while talking. Mean while the other hand would stop massaging my neck. After being asked to do a neck exercise he moved on to another patient. When I sat up they asked a young person to walk me over to do elastic exercises. Now I'm being directed by this nice, but non-therapist who immediately walks away to look over someone else. After completing my elastic workout therapy. I stand there waiting for direction. Another thing that bothered me was that I was asked to pay upfront before my session began. I noticed other patients paid at the end of their session, I can only infer why I was singled out. $300 for 1 hour is a lot of money for such poor service. The charges were not disclosed till after my second visit, they called the $150 I was charged each time a down payment after I questioned the billing. I drove out of my way to this place because of their glowing 5 star reviews. I now question the validity of those reviews.

I've had incredible experiences at Therapy South. Each therapist is well-educated and so knowledgeable. I learn as they treat me. It is such a comfortable place to be treated by true professionals. They know the body inside as if it was outside!

I have had pain issues off and on in the same area of my back (L5/4/3) for decades. I’ll spare you the whining but I was getting desperate by the fall of 2019. Sometimes epidurals have helped but this time it did nothing. I asked for a referral to pt and began 1/3/20. A friend had recommended TherapySouth Hoover. My therapist was Dr. Ryan Richardson. I have to say my expectations were low based on previous pt sessions in several other cities. Ryan listened carefully to my long history about these episodes of pain. He examination and conclusions were spot on. Ryan is an expert clinician and diagnostician. He developed an exercise and treatment plan to specifically target the areas and muscles that needed to be strengthened to increase mobility and decrease pain. Another therapy that has been very effective is dry needling. I can’t say enough good things about those treatments. I graduated 2/21 and I am so much better. I’m so grateful that I tried pt again and had the pleasure of working with Ryan and the other staff * shout out to Beth! This clinic is well run, has therapy assistants who are well trained & friendly and the environment is one of hard work with a joyful attitude! Thank you Ryan and staff for helping me reclaim my mobility. It’s like getting a piece of your life back.

The staff are friendly and caring . The facility is located in a convenient and safe area. The equipment and tables are clean and new. very easy to schedule appointments . Great Music to workout to! Thank you Wes,Lily and Ryan and the

This place that one of the best atmospheres for therapy. From the receptionist to the therapists and interns it’s been a great experience!

I had shoulder surgery several months ago and I was in so much pain that I was unable to do my normal activities. Then I went to Therapy South Hoover. It was a good decision to take. Ryan is the person who took care of my problem. Ryan is the best therapist along with his team. Everybody is excellent and friendly there. Ryan did a fantastic job. Because of him I am back to my normal position. Big thanks to Ryan. He deserves the best. I am very happy and satisfied with his treatment. I will definitely recommend Therapy South to my family and friends in future if anyone is looking for physical therapy treatment.