Joseph Pettus's Online Review Report Card

About a month ago I saw Dr Pettus’ Physician Assistant for a bladder infection. He was very rude to me and told me I did not have a bladder infection and sent me back to my primary care doctor. My primary care doctor sent me to a gynecologist who did the test and told me I had a bladder infection, changed my medication for overly active bladder to something that worked and gave me an antibiotic. I complained to Dr Pettus’ office manager who was very rude and dismissive. When I went to Dr Pettus yesterday to get scan results he told me that the office manager said that I have complained about Bennett, the PA , on multiple occasions and discredited me. The doctor said he wasn’t the right doctor for me and I have to wonder why he did not tell me this over 10 years ago when I saw him for the first time. Long story short the office manager completely lied to Dr Pettus about me and what happened. She was absolutely protecting the PA and threw me under the bus. Dr Pettus even told me that he didn’t even want to come in my exam room and talk to me because he knew that I would bring up the PA problem. This was the first and only time I had complained about anything to Dr Pettice and my advise is that if you are wanting to be mistreated, go to Dr Pettice. If you want the correct diagnosis then choose another urologist. Their behavior was and is unconscionable

I have gone to Dr Pettus for over 10 years and he used to be a good doctor but now is only interested in $$. I was treated very rudely by his PA, who could not even diagnose a bladder infection. I complained to the office manager who was rude and dismissive. I then saw Dr Pettus to go over my bladder scan and speak with him about the very rude, abusive treatment I received in his office. Dr Pettus sided with his staff who had lied to him and told me that he didn’t even want to come in my exam room because he knew I would complain about Bennett. He also said he wasn’t the right doctor for me and I have to wonder why he didn’t tell me this over 10 yrs ago on my first visit. So the staff lies and Dr Pettus could care less about his patients. I was diagnosed with a bladder infection within days of seeing rude Bennet and he said Dr Pettusdid not believe me. I didn’t bother to send a copy of the positive test because Dr Pettus obviously could care less - unless you are having surgery. He was happy to do my bladder lift last summer and was pushing me to get the procedure for interstitial cystitis which I don’t have.

Dr. Pettus performed surgery for a labial adhesion on me on September 11, 2020. Trying to get a refill OK for the Estrace cream I'd been using, on November 11 I saw his physician's assistant, Bennett Smith, who was arrogant and announced that I was "cured" and didn't need any more Estrace cream. He NEVER looked at me to be sure I was "cured"/"healed". How could he know this without checking me ...

My aged parents waited over a month for my father to be tested by Dr. Pettus after my fathers G.P. told him that he suspected bladder cancer. The office staff was aware my 86 year old mother and I wanted a short conversation with the Dr. after the procedure. Thankfully my 90 yr old father's results were favorable according to what my father indicated, but the Dr. totally ignored our request for a ...

Terrific bedside manner. Listened to everything I had to say, made me feel heard, made me laugh, and was very knowledgeable about everything that had to do with the bladder. He was also not afraid to say "i don't know" and refer me away to a different specialist when he was out of ideas, like some doctors are.

I had a kidney stone that sent me to the emergency room twice. My other doctors let me suffer for over 4 months prescribing meds and telling me it would pass. My third trip to the emergency room was at Crestwood. When I told them who my doctor was, they said "no, you need to see Dr. Pettus." He scheduled surgery immediately. Turns out the stone had lodged and infected. Who knows how long the other doctors would have strung me along.

Love Dr Pettus but his staff is a different story. Had an appointment at the Huntsville location today. About one hour before my appointment I get a call stating that they dont have any kits at that location and that I can reschedule or go to the Madison location. Getting a call one hour before my scheduled appointment is cutting it way too close. Anyway, I choose to go to Madison. Got there and told the receptionist the above and she looked confused and told me they dont have any kits. I am still waiting to be seen. Staff needs some work.

I had read at least one horrible review before I went to see Dr. Pettus. I had also read many glowing reviews. I had been referred to him by my very competent highly recommended yet unapproachable, money loving and arrogant general surgeon who has lack of bedside manner and impatience with explaining anything to we ignorant yet reasonably intelligent laymen. Needless to say I was going to him with some trepidation considering the source of the referral. But, I found him to be a man of genuine concern, easy manner,and uncondescending. Though surgery was a justifiable option, he said if it were him in my position, he wouldn’t have it done unless it became more of a problem.

Dr Pettus is the most intelligent Doctor in the urology field in Alabama . He has a great incite on a woman’s body, & Dr Pettus’ bed-side manner is very calm but inciteful. Its impressive how familiar and knowledgeable with medicine side-effects Dr Pettus was. if there were a 6th star I would give it.

Higher praise for Dr. Pettus cannot be offered by mortal man. Excellent 'bedside' manner, listens, advises, is concerned and truly cares about his patients. His staff is very prompt, friendly and exceptionally efficient.