Summit Spine & Joint Centers's Online Review Report Card
Summit Spine & Joint Centers
4.0
Average Star Rating
60
Total Reviews
20
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Review Summary
Summit Spine and Joint Centers received 75.0% positive feedback, with patients praising the courteous staff, professionalism, and effective treatments. However, 25.0% of the feedback was negative, primarily citing scheduling issues, lack of communication, and staff attitudes. Overall, the center is valued for compassionate care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
| Review Sites Found | Average Score | Number of Reviews | Recent Reviews | Listing Status | Grade |
Google
|
4.3 | 6 | 5 | Found | B |
WebMD
|
0 | 0 | 0 | Found | E |
Yelp
|
0 | 0 | 0 | Found | E |
HealthGrades
|
4.0 | 11 | 3 | Found | C |
Facebook
|
3.9 | 43 | 12 | Found | C |
List of Summit Spine & Joint Centers's Reviews
Caring knowledgeable staff. Thanks for all the help with my pain and neck problems.. you guys treat me kindly and are very professional and respectable.. thanks s million
I absolutely love the canton office. Dr.Do has also been super caring and has worked with me with care and professionalism. I always recieve a warm and caring welcome from Morgan and Nora they are always smiling and helpful which is wonderful to be greeted with makes having to be in Dr's office so much better thank you to the whole team good people very happy with summit spine in canton and Jasper
I scheduled an appointment with them. they told me at the time of scheduling that they couldn't prescribe pain meds because of the medication I'm already on. i told them I didn't want pain meds I needed an MRI to find out how bad the damage to my spine was and figure out where to go from there. After the intake nurse spoke with me another nurse came in and asked me if I was there for injections or pain meds because they couldn't see me for pain because of my current meds. I told her neither that I just want an MRI and then go from there. Dr. Hamilton came in asked me about what was going on with my back. As I was going over my injuries and symptoms he asked again about injections to which I told him that I don't want to do injections as I've had them before in another location of my back and it offered no pain relief,only to leave huge knots in my back that took weeks to recover from ,I let him know I didn't appreciate his nurse asking me about pain meds when I've already made it crystal clear to the nurse that that's not why I'm here.when making the appointment. I just want the MRI, find out what the damage is, then figure out what the options are and if im eligible for stem cells to which he replied that he wasn't going to order tests for the sake of ordering tests. Then said he couldn't help me. to which I replied I can give you the doctor's names and you can verify I've had 2 mri's and epidurals on my lower back and its not ordering them for the sake of ordering them but to figure out what other damge has occurred since my last mri over 14 years ago . It seems like this isn't a legitimate spine doctor just a place to get injections and get people hooked on pain meds.
Dr : Venu Madhipatla was very professional and courteous. He is very thorough and listens to his patients! I highly recommend him.
Absolutely amazing! Bravo! After my second set yesterday morning of lumbar injections for severe lower back pain, I woke up today pretty much pain free and didn't even need OTC pain meds for my arthritis. Yesterday's visit was professional in every aspect: efficient front desk check in, very knowledgeable nurses in prep area, and an incredible caring and very thorough anesthesia nurse! The entire process was as pleasant and efficient overall. Fabulous A plus and highest rating overall!
Amazing doctors and staffs! Highly recommend!
Took my father in law to the conyers office to get 2 injections. He went in and brought me paper to sign that I was his driver. They called me when he was ready to go and I pulled to the orange cones. When we got home I was taking off the arm band and it had a completely different persons name and date of birth in it. I tried to call office twice and had to talk to 3 different people and left two messages with two different people and never received a phone call back today! Then I looked at his injections on his back and they only gave him 1 when he was supposed to get 2!! The first person I talked to did confirm the patient that was on his wristband was in the office and their appointments were right there together. So I have no idea if he got what he done what he was supposed to. So frustrated!!
This office, Dr. Marrero, and his nurse practitioner are horrible. They will tell you one thing and do another, causing you to be in more pain. I cannot have an epidural because things have changed since my first visit and so they are refusing to continue my very modest dose of pain medication. I would love to have the epidural, but I need surgery and my surgeon instructed me not to get the epidural before my upcoming procedure and surgery with him, as it will affect the outcome. They act as if you’re a drug seeker after they don’t give you the amount of medication that was agreed on by you and the doctor. They are so rude, cold, and heartless and do not want to help manage your pain. Not only that, but they are terrible at scheduling. I called twice to get my epidural changed to a regular appointment, since I couldn’t have it done, and they told me it was done both times, only for me to show up and them not have it changed. They also told me twice that I could go pick up a corrected prescription at the doctor’s office and it would be ready, just to tell me they had no intention on printing it correctly and issuing it for what it should be. They told me that my medication is for severe pain, as if I’m not in severe pain every single day for the last month since my spinal issues started. I am never going back and urge anyone thinking of coming to this practice not to.
I work in the medical field and I would not recommend this place. The wait was long for a consult and if you call be prepared to be on hold forever. However, if you owe money they become friendly and available.
This clinic in Rome ga will speedily put you on these pain medications but Dr Thushard Patel is refusing to sign my wife's discharge papers so she can try a different approach. She stopped this treatment over three weeks ago and was told her discharge papers would take up to two weeks. When she calls the secretary informs her the Dr has her discharge papers but they haven't been signed yet.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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