James Savage's Online Review Report Card

Please be aware that Dr. Savage did not wear a mask on my recent visit, was abrupt, and arrogant, and ran out of the room.

I left my first visit with Dr. Savage (Im new to Memphis) with a bad taste in my mouth due to his bedside manner. I left feeling belittled. I want to preface my review with this background information: 1) I have been seen by an ophthamologist every six or eight months since ~2009, and been told repeatedly that the diagnosis of glaucoma is in question. I always have low ocular pressures. Thats why the visits have been recommended twice/year. With multiple visual field tests. Over those years, there have been three ophthamologists. All have recommended the same thing, Lets keep an eye on em. 2) I am a retired medical social worker. I am accustomed to language used in medical settings. And I have worked alongside many many doctors over the years, primary area of medical care being neurology. Here is why I will not see Dr. Savage again. For every question of his that I answered, and he asked very few questions, he grinned as if my answer was silly. The message I got over and over was that I had not understood what Ive been told previously. I have to presume he thought me dumb, uneducated? He would then turn immediately to his two doctoral students and explain to them that my answer wasnt REALLY what I was told by my last ophthamologist. That what I REALLY would have been told or what I REALLY MEANT was thus and such...Essentially, he repeatedly told me that everything I said was useless to him. He laughed at one point, and said that Oh, you DEFINITELY have glaucoma. Theres DAMAGE there. Then he had each of the students look at one eye to see the damage, apparently. What a way to give a diagnosis! With a chuckle and then out the door. Whether what he diagnosed was right or wrong, the way he treated me was poor patient care. He did not listen to me. He had a jolly time with his students though. Both of the students were more respectful of me than Dr. Savage. Oddly enough, when I saw him for a followup appt after starting on an eye drop (without his students present), he did a quick exam. Said, Ohhh, youll be JUST fine. Cuz youre taking your drops. Then quickly exited the room. No time to ask him a question or ask for clarification....So, are my eyes both damaged? To what degree? But now Im just fine? Years ago I was assigned to provide training for doctors in hospital Grand Rounds. The topic was on listening and interviewing skills with parents of chronically ill children. Dr. Savage could have really used that training.

We really appreciate the Dr and his care of my husband. What little sight he has left is due solely to Dr. Savage...he is a blessing.

You wait an hour to see him and then he gives you maybe five minutes of his time as he is rushing off to his next patient. Very rude and uncaring about you and your needs. So glad I found a better doctor that is actually friendly I can talk with. Plus I found out he was wanting to do more surgeries that I didnt need!!!!

Dr. Savage is the best Glaucoma doctor ever, he takes his time to talk with you and really answers your questions. I am so glad he takes care of my Glaucoma, I feel safe being treated by him and his staff!!!!

Blinded my left eye!

Dr. Savage operated, put my eye out without any remorse. He did wrong procedure on me, did not even say that he was sorry. Bad, bad, bad doctor.

Dr. Savage is an excellent surgeon and provides great patient care!

Dr. Savage is an incredible glaucoma specialist that always puts me at ease with his knowledge of the disease state and the bed side manner he possesses. He makes me feel confident with his many years of experience. I wish everyone had an opportunity to have him as their glaucoma specialist.

He is a decent doctor, but don’t come to his practice unless you plan on waiting for an hour after your scheduled appointment because he is never on time.