Physicians To Children Central Alabama Childrens Specialists's Online Review Report Card
Physicians To Children Central Alabama Childrens Specialists
4.1
Average Star Rating
20
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Physicians To Children Central Alabama Childrens Specialists's Reviews
We have to wait at least two hours to be seen. The medical staff who do the triage are rude and don’t know how to interact with kids. One was really rough when getting a nasal swab on my kid. The doctors are good, but not worth the wait time or the rudeness from the medical staff.
The doctors here are top notch and very caring.
The big black lady that work in the front is the worst and she needs to be fired!!!
Love Dr. Fekete but the new staff mainly the medical assistants have poor bedside manner do not seem to be very kid friendly. Children are terrified of shots or idea of shots. Kids need to be talked through testing and procedures. The medical assistants that came in the room last two visits barely even communicate when they walk into the room. Just go straight into what they are doing. Last few times there the medical assistants did not communicate with my child. She had questions about the shots and strep test. The medical assistants acted like she didn't even hear her and did not respond. Then was rough when giving shots and taking blood. Then acted annoyed when my child freaked out about getting blood taken and shots. I miss when the nurses came in the rooms. They were alot more friendly and had great bedside manner.
We have seen Dr. Fekete since my daughter was born and she is 16 now. We wouldn't use any other Dr.; she is amazing!
I’ve been calling for weeks to make sure my baby can be seen once he was born and have been told multiple times he would be able too. I called the Monday after he was born (he was born on a Saturday) and have been told that they can’t accept him even though we meet the criteria to be accepted. Seems as if he is being discriminated against since we had a legal home delivery. Very disappointed in this practice.
Dr. Doles is amazing!!!! She’s created a bond with my baby, she smiled bright when she saw that he was clapping. Lol! My son loves her!
I very much enjoy bringing my child to see Dr Hoy. She is very personable, knowledgeable and gives you the information straight. She doesn’t try and tell you what you want to hear but what you need to hear. The nurses and front staff are always friendly and helpful. We came from a practice that was constantly changing doctors. It is nice to find some stability.
I called this office this morning to see if they're taking new patients & do they have pediatric doctors. She said yes about the doctor but nothing about New Patients. She asked for my daughter age and I told her. Remember I called to see if they're taking new patients. She never said anything. So she asked what insurance my child have I said medicaid, she quickly stated O WE'RE NOT TAKING ANY NEW PATIENT... Like foreal!! You could have said all that when I first asked was you taking new patients. Where did you gain your customer service experience at? Unprofessional🤨
Staff is friendly and attentive. Dr's are well educated and thorough.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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