Saint Therese Of New Hope's Online Review Report Card
Saint Therese Of New Hope
2.7
Average Star Rating
50
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Saint Therese Of New Hope's Reviews
My mother received terrible subpar care at this establishment It should be closed.. They told us she was dying, but they didn't feed or give her water for 36 hours We did, and she was fine. We removed her at 8:00 am the following morning.
Reviewed On Google
WORST! No caring-no respect-unreal how they keep going. The treatment of those who need care and don't get it breaks my heart.
Reviewed On Facebook
Our dad has been at Saint Therese for six years now on the residential side and he loves living there. We are grateful that he has found a place in which he feels comfortable and well taken care of.
Reviewed On Google
This was the worst nurses I've ever encountered. Probably why they had one of the most deaths from Covid recorded in the United States. When my grandmother was dying, our family asked for them to call the on-call doctor to get her medications for her pain. They refused, probably because of the additional paperwork it would require over the weekend. When we got frustrated, that grandma wasn't being treated, they kicked family members out of the facility stating visiting hours. She could've ended up dying without anyone by her because of their laziness. And the customer service of kicking family members out of their dying ones bedside made me sick and still does to this day. I hope they close for everyone's sake.
Reviewed On Google
Dry clean establishment - the front of house is very nice and updated but the rooms are pretty tired. My Dad is getting good care there either way though!
Reviewed On Google
Do NOT send your loved ones to this place!! Terrible. If you want to be hung up on, told that they are too busy or want to talk to people that you can't understand.........have at it. Still waiting for all the records and documentation after my father was in there for less than two weeks for "Rehab" and was expected to be home in 2 weeks and he passed away ALONE!!!! As I said, we are still waiting for all the records and documentation!
Reviewed On Google
Toxic place. Full of Gossip. One of the staff told the resident to shut up. Very rude staff this place needs to be checked out. They aren't caring people at all don't send your loved ones here please.
Reviewed On Google
Very old place. Care center 3 and 4 people to a room
Reviewed On Facebook
My father has been a resident in the memory care unit of this facility for the last 6 months. He has recently passed, but I had a great experience with the staff and they truly cared so much about my dad. I was broken hearted when we had to make the decision to move him to a nursing home and It really helped to know the staff was so good with him. He would light up when his favorite staff would come in to help.
Reviewed On Google
I love working here it's like home away from home caring for the residents seeing them smile telling me they missed me while I was off and them saying "oh am I glad to see u back" just melts my ❤ my coworkers are amazing. I can see myself learning and experiencing new things and challenges but it's all worth it. Great family friendly orientated facility.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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