Pell City Pediatrics's Online Review Report Card

I wish I had read Stacey's response sooner. This is a place with no responsibility. Really unprofessional work.

Get you in quick a perk. But doctor has no patiences with my kids. Then down played a symptom I was trying to tell her about my son so she belittled my intelligence.

Doctors here are unprofessional. I have been through 3 doctors here. I have been cut off in the middle of my conversation by Dr. Malik. I am rushed when explaining what is wrong with my children. I feel she does not check them well. My son just left the doctor’s office yesterday and 2 hours later he started running a fever. I scheduled for shots for my 18 month old and when I arrived, they didn’t even have my child scheduled for shots, just a check up. They charge for everything. They are not compassionate at all. I will not bring my children back to this doctor’s office. Visitations here are horrible!

I will never bring my child back to this place I’ve been through 2 dr’s here and neither one of them want to take the time to listen to what I have to say nor do they take a good look at my child when I KNOW something is wrong. It’s honestly pathetic.

Dr Rahim is a wonderful compassionate doctor but everything else about this practice is awful. I’ve been requesting medical records to be sent to a specialist treating my daughter for weeks and they are still not sent even after I went in person last and put the contact information in their hand and guess what??? Still not sent!! Dr Rahim’s nurse is threatening to hang up on me because I’m upset about the situation. The delay in my child’s treatment is unnecessary and causes suffering for my child and worry for me. Finally I spoke to someone in records who told me legally they have a month to send them. I’m an RN and whenever a Dr request medical records we get consent and get those records asap. The uncaring nature of the people in this office is appalling. A request for Medical records is always important and any Nurse would know it’s related to medical treatment. Medical records aren’t requested for casual reasons. A delay in medical treatment is a serious thing and in a hospital would be cause for an event report. All the people who didn’t do their jobs in this situation should be written up in my opinion. I hope Children’s Hosptial takes a good look at the people working in this practice. I’m leaving now to pick up the medical records and I have to pay for them!! Because it’s considered a special service for them to prepare records today that I’ve been requesting for weeks! I’ll be delivering them personally to the specialist because I have zero faith in these people to actually do their jobs.

The staff in this office is extremely unaccommodating and insensitive. Dr. Malik has been decent over the past 3 years but we will be switching Doctors due to the lack of professionalism in the office.

Dr Malik has been the best pediatrician ever she always thier for my babies concerned and puts things where we can understand she will go the extra mile to help thankyou so much dr malik you have no idea how much i appriciate you. Dunnavant family loves Dr malik

Dr. Malik is fantastic. She listens to your concerns, is attentive and efficient, and does what is in the best interest of the child.

Took my son here til he was 6 months old and he had respiratory infection twice that we had to practically beg for medication for and they also didn't catch that he was delayed in his development. Never once did they even look at him and ask questions like other drs do. Wouldn't recommend this place

Front office staff need to learn better customer service