Robert Hou's Online Review Report Card

Terrible experience would never recommend this doctor. My daughter will always be traumatized as will the rest of our family. The surgery did not go as we expected, it was scary and there was no sympathy or apology from the doctor or staff. No follow up calls or concerns. It has taken all of us a long time to heal. Avoid!

HOSTILE, uNETHICAL, CRUEL, and VIOLENT!Robert Hou made patients to sign $100 charge if patients do not give 3 busines days for cancel notice. He cancelled my appointment upon my arrival to meet him but he did not pay $100 for his instant cancellation. He advertised to offer friendly and care  office, which are pathetic lies. He acted hostile, hateful, unethical, and violent when I gave my feedback to him how hostile his office is especially his hateful  manager Latecia Sandez. He instantly bullied me and refused his service for my negative feed back causing damages for my cost of $25 gas driving 50 miles round trip to be harassed and intimidated by such a violent dentist. For my safety concern, I left immediately for fear of my life!

I don't ever go out of my way to write any reviews, but I had to write a review for Dr.Hou...he extracted two of my complicated wisdom teeth at Arlington dental in Riverside. I started having pain 3 days later so I called his number and he got back to us within 2 minutes after I called. He went out of his way to open his personal office in Chino after hours. I had a dry socket in one of my teeth and he treated it and gave me aftercare and follow up instructions. He was very kind and patient & I'm very appreciative that he went out of his way to alleviate my pain. Thank you so much Dr.Hou.

I broke a tooth back in July 2017 and I waited until July 2018 to do anything about it. I know who likes to go to the dentist. Well, now I can say I do!!! From beginning to end the whole experience was awesome. I was literally in and out and no more pain.Thank you, guys!

My name is Dave. I was a patient of Dr. Robert Hou of Chino Valley Oral Surgery in Chino, CA., September thru December, 2017. I had lost or was losing all my teeth. Dr. Hou removed all of my remaining teeth and miscellaneous roots etc. I came in for several visits with Dr. Hou as my mouth kept growing spurs from my gums. These had to be removed to attain a proper fit for my coming full dentures. He was always friendly and professional. It was a scary time for me and he helped make me feel at ease. Dr. Hou and his staff helped to make what could have been a traumatic experience go smoothly.  Thank you, Dr. Hou and staff, you have all helped to change my life for the better. I highly recommend Dr. Robert Hou for any Oral surgery anyone might require.