Kathryn Kramer's Online Review Report Card

I was supposed to be a new patient, but unfortunately after waiting months for a new patient visit, had my Medvet call and tell me I had to put down my cat of ten years an hour before my first visit. When I say that the lady that answered the phone was less than caring, that would be undermining how I felt at the time. I called as soon as I hung up with Medvet to let her staff know I needed to reschedule and I was meet with nothing but hostility. I do understand that it was an hour before my visit, but I cannot control the timing of my senior cat needing to be euthanized. I got no sorries or any empathy. I got "she won't reschedule because you called an hour before your visit." I paid my copay and did all my paperwork the night before with every intention of going to my new patient visit, but unfortunately life had other plans. It was just so much more stress than I needed on an already stressful and emotional day. I'm so saddened by the callusness I endured.

Dr. Kramer has always been friendly and concerned with my health for 7 years now. She doesn't always make you come into office for visits if you send her questions in online messaging that are easy to answer. So she's not just into it for the money, but for saving you time and money also.

Dr. Kramer does not handle any of my issues or concerns. Instead she will tell me to go to the ER, or to the Urgent Care, or to a specialist. Every time I go to the ER or Specialist it costs me and I don't have the money to go to someone else as I am on SSI and a fixed income. I want a doctor who will manage my care personally and to not be sending me to someone else to handle it. I want a doctor not a traffic cop.

I was almost put off by online reviews, but we waited so long for an opening with Dr. Kramer, we decided to give it a chance anyway. And boy am I glad I did. She is the most attentive, friendly, kind doctor I have ever seen. She keeps me updated and stays in touch regularly. When she orders labs, she does not make me come in just to have results read. She works amazingly with other members of my care team and they really streamline medication changes and testing. When I had a reaction to a med increase, she consulted me over the phone and called in meds for me without having to wait for an appointment or spend half a day in an urgent care. She cares and listens. My husband sees her too, and we hope she never moves or we may have to follow her to her next practice.

Dr. Kramer is the BEST! I have no problem getting an appointment. she listens to me. she keeps up with my labs. very easy to talk to. staff is very helpful and friendly.

Dr. Kramer could care less about her patients. She was friendly during the first visit, but as soon as you have questions about your care, she will become very difficult to communicate with. Based on her past actions and general lack of current medical knowledge, I don't believe that she enjoys being a physician. I have seen firsthand that she provides inaccurate medical information and refuses to follow current standards of care, even when the evidence is presented to her and is in the best interest of patient care. If you have any illness more serious than a paper cut, I strongly suggest you go elsewhere.

Dr. Kramer is willing to discuss various treatments.She is knowledgeable and is not in a rush. I would recommend her. My entire family now uses Dr. Kramer.

I have major health issues, but my 1st appointment was moved up so that i could get in once i discharged from the hospital. Bonus point. Once in Dr. Kramer got to know me and took charge over my medical care. She pleasant and thorough. It's hard to find a doctor that is this good. I've been looking for years. Staff is pleasant has the Doctor is also. I would recommend getting in to see her before she's no longer accepting new patients!

Great doctor! She really listens to your concerns and her staff is always very friendly. I’ve been there several times and she’s is always patient and helpful.

Took time to build trust on both sides...now we get along great and she has been concerned and helpful with both my husband and myself.