Medexpress Urgent Care's Online Review Report Card
Medexpress Urgent Care
3.1
Average Star Rating
227
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
Awful wait and lines, extremely limited appointments.
I went for a pre-employment drug screening earlier in the day around 1pm. I was told they wouldn't be doing them until 7pm. I was scheduled for 7pm. I got there 10 minutes early and I was finally taken back at 7:20. There wasn't anyone in the waiting room. The nurse on duty apologized saying she was the only one there.
Very friendly staff. Easy to make appointments. Appointment wait time is very little. Very pleased with staff and visit .
The website says walk ins are welcome. Walked in at 6:15 pm. The clinic closes at 8 pm. The receptionist said my son couldn’t be seen because there were no appointments left.
Hey all these folks were fantastic. Front to back wonderful!! All nurses and APN Christy ... was well... couldn't be any better; quick, effective, efficient, caring, empathetic, and good technique! thank you all ! (I'm a healthcare professional so I'm tough to please!)
Great experience, I was seen very quickly and received quality care. I would highly recommend this location.
Wonderful staff, very helpful!
Took my credit card. Did my vitals, at which they could’ve turned me away instead of putting me in a room. APRN legit says go to the ER. 🤷🏻♀️
Arrived an hour and a half before close with a 10yr old with ear infection. Drove thirty min to get here. Told that they weren't taking any more patients and advised that I take him to the ER. Really? For an ear infection?? This is why our emergency departments are overrun with non-emergencies. I checked the website--nothing noted regarding appts for the eve. Then she told me that I could have called, which I have in the past, and I'm always told that it's walk in, and they won't advise if we will be seen. What a waste of time, and I still have a sick kid that would literally take five min to see and prescribe. If the hours say until 8pm, they should accept patients until 8pm. What other healthcare organization refuses patients prior to close? None. Do not recommend.
The check in staff is terribly slow and rude. I’ve literally never had a good experience here.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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