Medexpress Urgent Care's Online Review Report Card
3.2
Average Star Rating
172
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Medexpress Urgent Care's Reviews
The BEST NURSE IN THE WORLD BY THE NAME MOLLY ! She was the best nurse ever she went above and beyond her job duty ! It’s nurses like that who make the difference! What a awesome staff they have !
I went in very sick with a kidney infection. They got me in quick and everybody was so nice and helpful. I don't leave reviews a lot but I had a great experience even though I was really sick. I would recommend them and will definitely use them again.
Extremely helpful, kind—entire staff, including receptionists, nurses and physician.
Went here Wednesday afternoon for severe kidney pain. I usually go to primecare but they stopped taking my insurance. The front desk girl was very nice and helpful and I got In really fast which is why they get 3 stars. My only complaint was that the provider I saw acted as if my symptoms were made up. He kept asking me "do you know what symptoms are to a UTI or kidney infection" before he would even read my urine results. Then he told me my urine was fine but that he'd send me a antibiotic if I wanted one. I ended up leaving with no real answers. Just to end up in the ER that night with worse pain and they tested my urine and blood there and I had a severe kidney infection. All of my levels on each were awful and that was only a few hours later. I probably will not go back here again.
Open 8-8 y'all said? Bull. I got there after checking all available online sources, and y'all are closed. If you're going to close early, put it somewhere that people can see. I traveled over an hour to get here, this is the only place I know takes my insurance. Now I think my only option is to go to an ER, which I don't have the money for, or go home and suffer.
MedEx took my money, checked me in then told me there was nothing they could do to help my high blood pressure. That’s exactly what I asked when I walked in was can you help?
What is a good experience for me to make me feel comfortable even the way I was feeling horrible
Fast, Polite , Clean!!!! I recommend this clinic for the town of Conway.
Everyone here was so kind to me on what was a horrible day. From the checkin staff, to the nurses, to the Dr, everyone went above and beyond to make sure I was comfortable and do as much for me as they could. I will most certainly use this location again and will recommend it to family and friends.
Great and caring people!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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