Thomas Roberts's Online Review Report Card
Thomas Roberts
4.6
Average Star Rating
16
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Roberts' practice received 87.5% positive feedback, with patients praising the professionalism, courteous staff, and thorough care. However, 12.5% of the feedback was negative, primarily citing long wait times and rude nursing staff. Overall, the practice is trusted for its expertise, yet needs better time management and compassion.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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RateMDs
List of Thomas Roberts's Reviews
Dr Roberts and his staff are GREAT
Reviewed On Vitals
Great doctor take time with you.
Reviewed On WebMD
Dr. Roberts is a caring and incredibly knowledgeable doctor. The staff is super friendly and always eager to help. Great experience!
Reviewed On Vitals
Dr Roberts is a joke. They set you an appointment time, but you won’t be seen anywhere close to that time. I got to my appointment early and still didn’t get seen until an hour after my appointment time. His nurse is very rude and honestly should not be working with people. She has no compassion. They constantly give you the run around when trying to get anything taken care of. I will not be visiting this office any longer. I will find a doctor that cares about his patients well-being, not just the almighty dollar.
Reviewed On Vitals
It has been 5 years since my knees were replaced. Most weekends I go hiking and I think about how grateful I am for Dr Roberts. He is a perfectionist and I am the beneficiary of his attention to detail. Thank you!
Reviewed On HealthGrades
I went to see Dr Roberts for pain in my R knee. It was determined that I had 3 tears to my manisdisc and several bone chips. My first visit was on a Friday and by the following Friday surgery was scheduled and took place. The staff at Conway Reg were very professional and kind. Followup visit was 1 week post surgery. Dr Roberts was friendly, through and took time to examine and explain everything pre and post surgery. I would highly recomend Dr Roberts to all.
Reviewed On Vitals
I had the pleasure of being seen by Dr Roberts through the VA in Little Rock. I don’t trust many Dr since I’ve had 10 knee surgeries, but Dr Roberts I trust. He did my 10th knee surgery (8th on left knee), and so far, it’s the only one that seems to still be going strong almost 2 years later, unlike other knee surgeries by other Dr.s. He actually listened to my concerns and other surgeries I had researched to help my condition. Great surgeon!
Reviewed On HealthGrades
I my initial consultation, my appointment was scheduled at 2:00 pm. I arrived early and I was kept in the waiting room for 2.5 hours. I did not give get a visit from the staff to tell me why I have been waiting. I had to visit the front desk 3 times before anyone when to be back and asked why. I finally got back to the exam room at 4:45 pm. I waited in the exam room for another 40 minutes and finally the doctor came in and offered no excuse for this lapse in memory for his staff. I left the office at 5:45pm. With this alone, I will not recommend this group to anyone.
Reviewed On Vitals
He did a wonderful job on my shoulder. The results were way better than I expected cosidering the amount of damage. He's is friendl, tells it like it is and does not mind answering questions.
Reviewed On HealthGrades
Excellent doctor
Reviewed On Vitals
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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