Baptist Health Urgent Care- Hot Springs's Online Review Report Card
Baptist Health Urgent Care- Hot Springs
4.7
Average Star Rating
970
Total Reviews
100
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Baptist Health Urgent Care- Hot Springs's Reviews
Hubby had a small medical issue when we came for a long weekend to the Hot Springs area. We made an 'appointment' online and that pulled him forward in line when we got there. Friendly, knowledgeable staff had him on his way with a prescription in about an hour. He's much improved 24 hours later.
Great staff! Extremely knowledgeable, and very willing to help in any way possible. It’s great to have an Urgent Care facility that works so well with the Veterans Administration. Would definitely recommend to anyone.
The professionalism i was met with was lovely, and the price was fair. Exemplary job BHUC. Thankyou for helping me with my abscess.
The staff was exceptional! Jenny, Taylor, Kristin.... very professional, courteous, knowledgeable, and helpful. The facility was clean and well organized. The wait time was brief, and total time in the clinic may have been 30 minutes at most. That being said... I was informed by the APRN-NP that it is the clinic's policy to only write out return to work notices for 2 days. When I asked the front desk staff about the policy she said it was put in place by Payton Givens, their Director of Operations. If you cannot magically get well within 24 hours of being seen in this clinic, and need documentation for your employer, then you are better off seeking care from your PCP or a facility with a less asinine policy.
I Love it here...
Great service
Friendly, caring, excellent care!
We had to get there right before close for my son to get staples and everyone there was awesome. We were in and out so fast. The facility is also very nice!
Absolutely amazing staff and facility! They were so kind and helpful! Would recommend for sure!! Thank you Misty and Jessica- you’re awesome!
We walked into the clinic about 2:00 this afternoon. We met a lady behind the desk and her name was Robin. Robin then greeted us with a smile and kind service and helped us get registered in. Then we went back we meant the most thoughtful caringest nurse ever. She treated us like we're a royalty and treated as like we were brand new infant she showed us love care and thoughtfulness and urgency kindness understanding it was like she was going through it with us. She is a remarkable nurse we were glad to see her. One of the best ever and we can never thank her enough for what she's done for us thank you so much the Winger family, p.s. we almost can't wait to get hurt again because we were treated so good. We want to reach out and give an extra special thanks to nurse Misty she went above and beyond any Duty that I've ever seen in my years she was the best still is the best and always will be the best you can tell that by talking to her looking at her and being her patient once again thank you so much
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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