Aaron Metrailer's Online Review Report Card

He was able to help solve my hearing loss. Very kind and patient. Willing to get to know me and support me!

I'm sure Dr. Metrailer knows his stuff. But he brought me in today for an appointment to tell me he couldn't help me and that I should see a neurologist. He knew this eight weeks ago when I made the appointment! I could've already seen the neurologist by now. Also, when I compared myself to Melissa McCarthy (I'm a stage actor locally) he said "Oh now, don't put yourself down like that." Um, I wasn't? I think Melissa's amazing and talented and beautiful. But now I guess we know how YOU feel about fat women, Doc. So sick of fat shaming from doctors, even back-handed "niceness" like this.

Dr Metrailer is very caring and takes a great deal of time with his patients. I had 100% sudden hearing loss and he was able to keep me calm and discussed with me all the options. Highly recommended.

Dr. Metrailer does an amazing job. He deals with a difficult population and some people he cannot help. He has helped me and my family from Texarkana for years, and we cannot thank him enough. I recommend him above all else!!!

It was wonderful. He did a great job. I hope others are willing to see him! I appreciate him

Dear Dr. Metrailer: May I suggest that you allow patients a quick consultation with you before insisting on unnecessary and expensive tests? . The back story: . When I arrived at the Arkansas Otolaryngology Center, I was informed that I had to have a hearing test with an audiologist in their office before Dr. Metrailer would see me - even though I'd had one only 2 months ago for another ENT doctor. . Dr. Metrailer refused to see me for even a minute unless I had yet another hearing test. . When I was, at last, allowed to consult Dr. Metrailer and we talked for less than five minutes, he determined that my vertigo could not possibly be ear-related, and that he could do nothing to help me. . The hearing test was, obviously, unnecessary, a waste of time and quite a lot of money. . (For that matter, if Dr. Metrailer had - - as many physicians do - - had his office request my records before my visit and reviewed them, he probably could have saved us both - - me the 8 hours of driving

Dr. Metrailer takes care of my mother. He treats her hearing loss and does a wonderful job. He is patient and kind. He always listens and discusses her concerns. I highly recommend him!

Dr Metrailer is knowledgeable, professional and caring. I highly recommend him.

Dr Metrailer has been my doctor for 3 years. I see him every few months. He does an amazing job. His surgery helped fix a problem I had been dealing with for years!

Horrible. He was totally disinterested. I have vertigo (diagnosed by my internist). Dr. Metrailer didn't even look in my ears. Told me it was in my head. Told me my internist didn't know what she was talking about.

I am easily recovering from a cochlear implant surgical procedure from Dr. Aaron Metrailer.

I was very pleased with my experience at AOC. My 5 month old baby boy was suffering from back to back ear infections. After unpleasant experiences with ACH I felt like I was out of options. A friend of mine recommended Dr. Metrailer and I am so glad he did. Their office got us scheduled immediately. Everyone was very professional and had my son's best interest at heart. I would recommend this facility and Dr. Metrailer to anyone. Thank you so much for being so wonderful!

Aaron Metrailer was hired by AOC to replace Dr. John Dickins. Big mistake!!!! I was told he was compassionate and caring. He is the very opposite of compassionate. I had 3 office visits in an attempt to try to use him because of my history at AOC. He does not listen to anything you say. He thinks he can treat you without listening to you. Not good if you have hearing loss, are deaf or have Meniere's Disease. I have been a patient of AOC for 20 years. I purchased all of my hearing devices from them. I will never be back there. If you have to use AOC, use Ward Gardner.

Very smart, great sense of humor and really great at cutting things out of ears! Before surgery, during the initial visit, I was given options about how to proceed and was never rushed into making a quick decision and he helped by making me super informed about the process. Surgery was quick, and didn't feel a thing!

Dr. Metrailer was very thorough and patient during my appointment. He was sympathetic to my issues and made sure I completely understood my issue. The young man (Mason) who did my hearing exam was awesome as well! Great staff, great experience.

I had a cholesteotoma removed by Dr. Metrailer. He took time to answer my questions, and was very compassionate. I would highly recommend him!

Best Doctor ever!! Dr. Metrailer is very compassionate, and he always asks me if I have any questions. I had a cholesteotoma removed & titanium prosthesis put in to replace my inner ear bones. He spent an extra 30 minutes making sure he had removed all of it. He has never been rude to me, and I would recommend him 110%

He listened to me very well. I had a bone lesion behind my ear, and NOBODY would touch it until I met him. He was very excited to take it off for me, whereas nobody else would give it a second look. I had lived with it since I was 6 years old, and not a single doctor, out of dozens, would take it off. Dr. Metrailer was very supportive, he listened to me, he was like a doctor first and a friend second. He didn't botch my surgery, I'm happy with the scar left behind. There was no complications, no infections, nothing. He gave me the appropriate amount of pain medicine, and I wasn't in too much pain after the surgery. The nurses and staff were amazing, they were polite and considerate. I had a pain free recovery, and I'm doing very well, all thanks to Dr. Metrailer.

Unbelievably rude and condescending. Does not listen. Believes his patients know nothing and he knows everything. Unless you know next to nothing about your condition, you will have a problem communicating with this doctor. If your condition deviates at all from a textbook case, he will reject what you are saying as if you are making up stories.

He was very patient with my mother and her level of hearing loss. We appreciated him so much!