Boston Mountain Rural Health Center- Marshall's Online Review Report Card

level of care is terrible. been there twice for same issue and no help at all

If you like vast incompetence and them canceling your appointments without contacting you so you waste an hour driving there for nothing, use this clinic. I prefer my doctors to be patient oriented and actually interested in helping, so I’ll go somewhere else.

I HAVE BEEN TREATED WITH THE VERY BEST OF CARE AT EVERY APPOINTMENT I HAVE HAD WITH THIS FACILITY

Get rid of the robot that detects whether or not you're wearing a mask. It's weird, its creepy and I won't be told what to do. I prefer to breathe oxygen as opposed to my exhaled co2. Also, your psychiatric physician really sucks. I mean really sucks. Didn't help in the least. Had to go out of town to find a good one and he met me face to face. You used to be a good clinic. Until you went corporate. Zero stars.

people now are very nice. At 1 point in Jasper the NP made me wait 45 minutes while she ate her popcorn. I had another appointment right after and thought that should have been done on lunch or a break. I'm really glad I didn't see that 1 again. I go to the 1 in Deer and so far everyone is very nice. I really like the dentist in Huntsville as well. The Dentist is really good. I need to go back to both places really soon but so many things in my life right now are piled up its hard to get everything done. I'm hoping to be able to concentrate on me come fall. The first time I went to Huntsville it was scary. Really bad storms that day really couldn't see well. I almost told my guy to turn around and go back home it was that bad. I'm glad we made it there and got the teeth pulled that was really bad. The Dentist and his assistant where just wonderful. They made me very comfortable. felt a little pinch from the needle but nothing as bad as the pain from my teeth. Thank you !!

I have always had a wonderful experience here. I love love love the front desk staff. They are always so sweet and organized! Sadie and Angle are amazing! The doctors always hear me out and give me options on what works best for me. I have never felt pressured to do anything. I will always come to the marshall clinic. Keep up the good work everyone.

This is Jeff petersonGod bless people like stephanie. I'm a very annoying person because I am very bad at oral communication. . That being said. She has been as patient as anyone could be. I'm sorry I have to use so many sentences in speech . I wish I could understand as a patient what is expected of me., And what I expect for healthcare. It would make things easier. God bless.

They don't care about treating people if it isn't covid.

Out of ALL the clinics this is the WORST one! They lack any and all common sense, the little blonde teenage receptionist is hateful!!

Est. primary care (2020) after a recent move to the area; nurse Lily here as my only provider, several months ago.She was very open minded, kind and sympathetic. She started off caring and concerned. Had my records from my previous doctors out of state. I have interstitial lung disease, immune deficiency diseases, musculoskeletal pain, arthritis, type 1 diabetes mellitus, hypothyroidism, Reynolds syndrome, neuropathy, clinical depression and chronic pain. I do no recreational drugs. I have a glass of wine occasionally socially.She refers me out to several specialists, which is understandable. She said that she only sees people for colds and sinus headaches.My health is the most important thing to me as is my daughter before I can see a specialist I need a referral. Never once missed an appointment.Note: I have never been on opioids or benzodiazepines. Worked full-time for the past 6 years as a nationally certified and registered dental assistant.Note: had a gyno biopsy a couple of months ago that she sent me for due to abnormalities in the pap smear to rule out cancer. Due to anxiety, I was prescribed a very low dose of Xanax at the gynecology office so that I could procedure without any psychological issues or too much movement during the procedure. This was my first time taking Xanax ever.I requested therapeutic help, as I noticed my clinical depression symptoms getting worse. When I mentioned that I noticed my clinical depression symptoms were returning. I requested if there was anything I could be prescribed, to aid and assist with my SEVERE PANIC attacks. I originally came in to see the doctor because I was having very disturbing thoughts, needed to talk. When she set me up with a therapist a few weeks ago. I requested her opinion on whether she felt like I would benefit from Xanax. The medication was asked for to trial only because it really helped me the one time it was given to me for a situational panic attack, even after I made it home, I was able to complete tasks and do things at home that I wasn't able to do or feeling capable of doing in the previous year due to depression and anxiety, and sleep deprivation. I was fine with her opinion. Wich was to wait. Weeks later ,I arrived to discuss my sleeping habits.She asked me, "What doctor did I want to go see?"Me, "I want to go see a sleep specialist of some sort that can properly and accurately diagnose me and find a solution to this serious Malaise and sleep deprivation that I have, which specialist do you recommend when someone is so sleep deprived that they cannot function?"She suggested, that I "need to see the psychiatrist, the only reason I was sleeping so much was because I had clinical depression! That I needed to get up in the morning and get my day started!"I responded: "What about the symptoms that I'm having like drousiness, clinical depression, migraines and chronic pain that are preventing me from waking up!" She sounded intentionally careless and uneducated. Symptoms noted: Falling asleep when I'm supposed to be awake, unrefreshing sleep, brain fog, mental suppression agitation and irritation daily, headach, nausea, blurry vision, decrease appetite, dizzy, only waking up to use the bathroom or eat, restless leg syndrome in the evening, &memory laps. Her response was that I needed to simply stop surfing the internet!Then she smirked, "there is no quick fix to this! You're only sleeping like this because you're clinically depressed and you need to see a psychiatrist."I said I thnk I need an accurate diagnosis, by a sleep specialist& figure out how we can go about coming up with a solution for a proper diagnosis because it is affecting my everyday life. Sleeping for days in a row, is a concern & problem for me as I want to be awake. I was very offended by her attitude towards me. I feel like she is tired of seeing me and tired of referring me to specialists being inconsiderate and careless about the symptoms that I've shared, as a nurse, It was scary. I feel like I deserve an apology.I'm having a serious sleep deprivation issues.