Ronald Kuhn's Online Review Report Card

Dr Kuhn saved me from full blown cancer. Agreat surgeon.

Dr. Kuhn never ever returns phone calls. Except for in-person visits, all communication is through the nurses. Even his PA does not accept or return phone calls. There’s no voicemail option either. Kuhn is personable in meetings but never volunteers information (for example possible side effects from Prostate surgery, radiation treatments, hormone therapy, etc.) Bottom line: you have to do your own homework so you can ask the right questions. I believe Kuhn is a good doctor but the office culture towards patients is flippant at best.

Dr. Kuhn is a world class urologist and robotic surgeon. I assure you, his support staff is populated by professionals of similar quality. Dr.Kuhn could work at the Mayo Clinic if he were so inclined. However, if he were not in Arkansas, what would have happened to the thousands of patients he has helped and whose lives he has saved. Dr. Kuhn’s practice is a large and busy one, but in my experience, the waits are short; the staff is caring and courteous (contrary to the complaints of one or two other comments), but above all, I see Dr.Kuhn for the best possible medical care available; isn’t that what’s really important?

Knowledgeable and very likable sure seems like the right guy for me. Recently had a procedure and am very pleased.

Referred to this physician in Feb, was seen in the office, labs were drawn, CT ordered and done. Got no response from this Dr . To discuss results from previous labs or X-ray. Called office in May after 2 days of no response. Nurse informed me at this time X-ray showed some abnormalies. At this point she suggested a bone biopsy. Was ordered and done. No response from Dr to discuss results 2 weeks later after 4 days of attempts to get results. Have requested reported from office in person. I have a history of Prostate cancer and it is very important that a Physician get back to the patient regarding results. No follow-Up appointments were made after each diagnostics procedure. No attempts to communicate by phone or letter. Doesn't have a communcation network with your primary Physician.

Dr Kuhn performed surgery for kidney stones. I trust this doctor with all my heart. An outstanding professional!

Dr. Kuhn is awesome and I sincerely appreciate his genuine concern for the health of my Father. For 10 years Dr. Kuhn has treated and cared for my Father with the utmost respect. My Father and I highly recommend him for the treatment of Prostate Cancer.

This practice is very large and consistently gives the impression of being too big to care. Poor communication results in long wait times. My 2 experiences here both ran over an hour behind schedule. Attempts to communicate with the doctor and or staff have for the most part been futile. Overall impression is that these problems are true for most patients based upon the overheard conversations in the waiting room. My advise is to go somewhere else if you want to be treated well.

Dr. Kuhn seemed like a nice man in the 8 minutes I saw him. As a past healthcare executive I have to say this practice appears to me to have one driving influence, generate charges. It certainly does not offer customer friendly service. In the three hours and fifteen minutes I spent in their waiting room for two visits, I heard patient after patient say that there calls were not returned. This is particularly sad since these were only the patients so frustrated that they came in person to get answers to their questions. They all got the same answer, "we will give the nurse a message and she will call you". This practice, Arkansas Urology, has embraced technology at the expense of human interaction. Personally, I walked out.

It is about impossible to call in and talk to someone. A message always has to be left and "they" will call you. You never know when they will and often the call is missed. Then you start over. If you had an emergency and was on the way to the hospital there is no way to notify the doctor. You just leave another message I guess but as you are in the emergency room you won't get a return call. It would be good to have an email address for the office. It might be better than leaving messages.