Ian M. Thompson's Online Review Report Card
Ian M. Thompson
3.9
Average Star Rating
53
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr Thompson received 69.8% positive feedback, with patients praising his surgical expertise, caring nature, and excellent bedside manner. However, 30.2% of the feedback was negative, primarily citing rude staff, dismissive behavior, and long wait times. Overall, he is valued for his professional care but needs better office management and compassion from staff.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
List of Ian M. Thompson's Reviews
Dr Thompson is great but his staff at the window are not so great they are rude his pa is awesome but the ladies at the window not so nice
Reviewed On HealthGrades
Dr. Thompson and his staff have been taking wonderful care of me! Thank you all!
Reviewed On Google
I never go to a specialist here in Springfield, but my insurance would only take certain practices.. I was impressed by Dr. Thompson! I tore my meniscus, and he was very nice, extremely easy to talk to, and informative on my surgery. My knee looks and feels amazing! Office staff went above and beyond my expectations!! I would recommend him to my family and friends!
Reviewed On Google
Springfields best
Reviewed On Google
I pooped my pants and he helped clean it up
Reviewed On Vitals
Dr Thompson did surgery on my right shoulder in August 2018. I like him, his PA not so much. He was very dismissive with my questions and concerns. When I told him I thought I may have reinjured it he said he didn’t seem to think I needed another MRI. When he released me to go back to work he said if I had any trouble to come back for a cortisone shot but Dr Thompson said I won’t benefit from them. I left another surgeon today after reviewing my new MRI I have 2 tears and have surgery again.
Reviewed On HealthGrades
Went to Thompson for carpel tunnel. Did no testing (EMG). Surgery was 5 minutes with me awake. Called next day in pain. Called few days later hand was unbearable. PA said put it in brace. For a month I did this! Still pain, couldn't sleep, numb fingers, etc. Went to my MD and started therapy. Its been over a year, going to different surgeon for severe carpel tunnel, 3 numb fingers, 3 trigger fingers, and tendons in wrist. Worst year of pain I have ever known!!
Reviewed On HealthGrades
Great doctor!
Reviewed On Google
Pleased with care of Dr Ian Thompson, not pleased with staff. I agree with previous review, staff at window seemed rude, with feeble excuses as to why I waited 1 hr. 30 min. in waiting room. Whoever hires some of these people could do a follow up in regards to their interaction with patients.
Reviewed On HealthGrades
His office ocerschedules patients; expect to wait at least 45 min to over 2 hours. The waiting area is overflowing right now. The receptionist ladies don't want to talk to you and keep their windows closed unless you make it obvious you really want to talk with them. They called me one hour before one of my appointments to reschedule. If they are calling in a rx for you, be aware that they refuse to call before 5pm. I would have asked for a hard copy. I work in healthcare. Not impressed.
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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