Jordan Valley Community Health Center's Online Review Report Card

I cannot say enough good things about Jordan Valley Health!!! The Springfield and Hollister locations are both AMAZING  These guys have made such a HUGE impact on my daily life  I cannot find the words to describe my appreciation for the entire staff at these 2 clinics!!! They go above and beyond for their patients!! Thanks to Dr. P I have a better relationship with my children, my fiancé, and other close family members!! I am able to get out of bed, clean my house, attend my children's school and sports activities, attend church, and have a life that I'm PROUD of  THANK YOU ALL sooooo much for giving me my life back!! If you are considering coming here, PLEASE DO!! Don't wait around like I did out of fear of what other people may think of you... We are NOT broken and useless, as Dr.P explained to me, we have an imbalance and it's no different than a person who has diabetes and still eats unhealthy. Society truly needs to learn to have compassion for all

Let me start by saying, I am not poor I have very good insurance. I went to the Republic office. I was so impressed with how well I was treated I was seen by Michelle Spencer. She was so knowledgeable and easy to talk to and just explained things so that I could understand them. The nurses are fantastic from checking me in to taking blood. I'm switching to this place from my Cox Doctor so is my husband. I highly highly recommend them to anyone.

I have no experience with any other areas except the dental office here. I've always been greeted with kind people at the door as well. I called literally 18 dentists to finally go with Jordan Valley. I talked to every other dentist here and none of them were anywhere near what I was comfortable with except for Dr. White. She was very understanding and informative. I would choose this dentist within a 2 hour radius.

We are poor.  We had a mental health crisis. They saw us relatively quickly.  Despite my partners mania and outbreaks, they stayed with us thru the intake process. They did not want to give us meds we did not want, which feels wise, but they n the end they prescribed them.  They were respectful and professional but also friendly and empathetic.  The prices were very reasonable. They helped us fill out both the disability forms and the social security forms.  Look perhaps if you are well in off you can get fancier care. But if you have need of low cost quality health care esp behavioral medicine you can not do better than Jordan Valley.

Drive to Springfield.I've been waiting 30 minutes, and other people have gone back.... Who came in after me.....

I was attacked by different members of Staff of Jordan Valley a nurse practitioner and a caseworker and then somehow I wound up in a situation where I was supposed to be fired from Jordan Valley Behavioral Health. But instead of them firing firmly in writing whenever this erroneous which way should have came up they wanted me to come in personally and meet with the main psychiatrist and I was not aware that I was going to be ambushed so when I eventually went back in against my better judgement to see what was going on I was treated in the most positive way Manor with a security officer presents for his protection. The nurse practitioner attacked me because I had my phone in my hand and she didn't feel like I was paying attention and then the case worker attacked me because I was wanting to take an emergency phone call while I was in a meeting with him and I explained to him that it was an emergency and he didn't care!

I had been in services at Jordan valley for the past few years and it truly has been on thing after another but I've always tried to make things work and hope things would get better but the past month being there has been a absolute nightmare my wife and I went in to our pain management appointment and got bullied in changing our meds and we had both told them the other meds we were on and what we couldn't take and when we tried to fill mine my insurance wouldn't pay for it and they said that they would immediately do a prn and get it taken care of and we filled my wife's meds cause she has no insurance yet so we paid cash well after waiting a week I called back to see how thing we're going and caught the nurse in two different lies and so I called her on it and she got rude and started back peddling real quick and about that time my wife was having serious issues with her meds and I called up there about that and to see what they were doing on mine and got much more crap back from the nurse pretty much saying that we had to be on this stuff for a month minimum and after a few days I did get a call back from the nurse saying that my insurance still wouldn't pay from the meds unless it had naloxone in it and I pretty much told her that the research we had done that would clash with our other meds even more than the other and that we were not addict's and had no need to be on that crap and the easiest thing to do is just put me and my wife back on our other meds and to consult with our psych doctor and that way if that was ok everyone would be on the same page and she said she would call me back we'll after hearing nothing for a week and a half I called and tried to have my other pills refilled if that what my doc wanted to do and finally received a call back later in the day stating that I was taken off that med so the couldn't fill it and I ask them what I was supposed to do sense my insurance wouldn't pay for the other what was she going to do just let me tank off my pain meds and she no more cared than the man in the moon and made the excuse that I was getting loud and she was getting off the phone we'll no one ever called me back so my wife called up the and the office manager told her that the were ending services with me and that all my appointments were cancelled and that I can't see any of my other doctor's witch there were four total cause even my PCP was there and they are letting me tank off all my meds and they don't care they even tried to can my wife and screwed all her appointment's up because one of there receptionist jerks and one other doc lied about something they charted that she didn't do or say luckily she got that straightened out but the are still firing me and have sense fired the doc that started this mess but they want me gone because I called them out on this crap so I told my wife if that's the game they want to play fine because me tanking off my meds is going to land me in the ER and they don't care can anyone say lawyer

My sons girlfriend got pregnant 2 months after meeting my son. She claims to have been on birth control when I fact the pills she takes are opiates her mother gives her when Mikayla throws fits @ age 22. I explained she cannot use drugs or drink alcohol. She showed my message to staff at Jordan Valley and the nurse told her not to worry about it they don't report pregnant drug use. Your supposed to be a healthcare facility and your response only enables drug abuse. Then you tell her to call police about me harassing her- what kind of junk are your people? My son has this all recorded and your nurse is being reported right along with the trashy girl claiming to carry my grandchild and her mother who gives her drugs & alcohol!

Have never been here and not had trouble. The staff is never friendly and do not usually seem like they want to help much. I come here to get a simple shot but since I only live in Springfield half the year I bring my shot record of when I get the shots from a different location. However every time I come to get my shot there is a new reason why they can't give it to me, and they tell me I have to come back at a different time. I always end up getting the shot in the end it is just extremely frustrating when I come with everything I need and they still turn me away yet when I come back another day it is fine. Would like a little consistency.

Me and my brother have basically been waiting 2 years for our wisdom teeth removal surgery the lady receptionist to come call us in and take notes was being really rude to my mom because she was trying to say we would have to reschedule because no one told us that we couldnt have a sip of water before surgery and she was waving her hands in my moms face talking to her like she was dumb, her name was shelly b or something like that and then after she saw my brother making a complaint on the clipboard about her, the dentist came out and told my mom that we had to leave and wed have to reschedule something wev already waited so long to do, the service here is ridiculous i cant believe we got treated like this.