Focused On Eyes's Online Review Report Card
Focused On Eyes
4.7
Average Star Rating
44
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
The Focused on Eyes practice received 96% positive reviews, with patients frequently praising the staff's helpfulness, professionalism, and Dr. Lucas's knowledgeable and personable care. However, there were 4% negative reviews, primarily criticizing billing issues and unprofessional staff behavior. Overall, the practice is highly regarded for its excellent service and efficient care, though billing processes and staff professionalism need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Focused On Eyes's Reviews
Dr. Lucas and her staff are always amazing. Lynn was helping me today with ordering glasses and she was phenomenal.
Reviewed On Google
Excellent staff and amazing optometrist! I would highly recommend Dr. Lucas. She’s very helpful and explains everything very well. Exceptional care.
Reviewed On Google
Dr. Lucas had been my eye doctor since the 90s. She is friendly, professional, skilled, and very knowledgeable. Highly recommend.
Reviewed On Google
Whole family been going to them over 20 years. Dr Lucas is excellent, can handle many kinds of issues. We use VSP many of the charges are preset by insurance. Opticians there are also excellent. I get both contacts and glasses through them.
Reviewed On Google
The doctor, the optometrist and the receptionist all are good. But this holds true for many other offices too. The reason for 3* rating is these guys overcharge the insurance that ends up more out of pocket cost. At least for optics just shop around.
Reviewed On Google
Extemely friendly, no B.S., and very organized. They know what they're doing. I needed contacts so everything was figured out with minimal time and money (eyemed). Thanks!
Reviewed On Google
My family and I have been going to Focused on Eyes for years now. Dr. Lucas is the kindest, most knowledgeable doctor I've had - she always gives thorough and adequate examinations and makes sure to answer all the questions and I have. The receptionist, Linda, is the most pleasant person to deal with. She helped me pick out my frames from their large selection and got my first pair of prescription glasses to me within a week! If your family needs an eye doctor, I would recommend Focused on Eyes 10/10 times!
Reviewed On Yelp
The Doctor is very good she has been very helpful and friendly during the Covid 19 times.
Reviewed On Google
Our experience at this office was so great. Everybody who works there is so nice and they were helpful in explaining what my son needed for his vision care. Thank you so much!
Reviewed On Google
Excellent office staff and doctor. So happy with my exam and the way they protected you from exposure to other patients. Kelly handled my phone calls and was great in helping me with my medical records. Linda fitted me for my glasses and went out of her way to make sure they fit perfectly. Dr. Lucas was extremely nice and gave me a comprehensive exam, and was kind enough to answer all my questions! Highly recommend.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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