Martin Cody's Online Review Report Card

The doctor himself was great. He took the time to explain everything to me and asked if I had any questions. The only problem is, is where he does his surgeries, flagstaff. They were rude and shorty to me when I called back after about 2 weeks later to when I might be having my knee replacement surgery. They could have told me everything the first time I called and they chose not to. The only thing I was told the first time I called was they were glad I called when I they found out I was a vet and told me they would call back with a surgery date . About 2 weeks went by and I hadn't heard anything, so I called the doctors office which in turn switched to Falstaff who in turn switched back to the Prescott office after which they switched me back to flagstaff. I felt like nobody wanted to deal with me. So when I finally talked with the Falstaff hospitsk, I was told I had to have this and this done and when I got that done they would call me with a date. That's when they got rude and shorty with me. One thing, I should have been told this the first time I called and second they didn't need to get rude about it because I didn't know I needed certain done before the surgery could be scheduled, so needless to say I will not be having my surgery done there and they are ok with it. Never received an apology after letting the doctor know exactly what happened. All they care about is making money not the patient.Now thanks to him and his staff I wont be having the needed surgeries done at all. Doctors are crooks and liars. All they care about is making money off you and not you the patient. The doctor did call me and told him exactly what happened still have yet to receive an apology. The only thing the doctor cared about was how he was going to get paid which was already approved by the way. The office staff didnt want to see my preapproval letter. Both office and surgical staff went way out of their way to make me feel like they didnt want my business. Guess they don't care about veterans which also proved to me that medical care is only for the wealthy. All I wanted was an apology for the awful way I was treated by the staff which I never received. NAO is only dedication is helping the wealthy which they made very clear to me. Definitely not a doctor to see if you're a vet. They dont like vets. Hes a great doctor if you're wealthy,. They took my complaint seriously it took a year to reply. If I had been wealthy and not a vet it it would have been taken care of right away. The complaint never got dealt with either. It was ignored.

I was scheduled for hip replacement January 29th 2021. I arrived at the hospital at 5:45 a.m. check in was on the table at 7:30. The surgery was completed at approximately 10 a.m. I met with dr. Martin about an hour later. He answered all the questions I had and I was released from the hospital all within 8 hours. Dr. Martin is an excellent surgeon very knowledgeable customer friendly. He explained everything to me in great detail and allowed me to go home. On Saturday January 30th mid-morning dr. Marten called to see how I was doing. On a Saturday :-) truly a professional. All of the staff that I met at Flagstaff Medical Center we're outstanding you could tell they all like their job.. They have definitely raise the bar I am hoping I never have to another surgery however if I do for the other hip he is the man.

Dr Martin was awesome! Showed me my xrays (I fractured my ankle) and explained everything I needed to know about what to expect during my healing period. I would definitely recommend him if you need orthopedic work

It was my 2nd appointment with N. A. O., my 1st with Dr. Martin; as with my prior appointment, everything went well, and I am very satisfies thus far with N. A. O.; both drs. listened to my concerns and explained my options. I have since seen a 3rd dr., and I have no plans to look elsewhere for my orthopedic needs.

NAO's team is the best, helpful from all that which is unexpected from a joint surgery. Doc Martin's diagnosis was spot on.

I have had 10 knee surgeries including two knee replacements. When I needed a knee replacement for the second knee, I searched, and went to three doctors. My choice was Dr. Cody Martin. With all my history, I was reluctant, and a bit sceptical. After several months of appointments with Dr. Martin I was confident that I made the right choice! I had complications with my first knee replacement, so my anxiety was a bit elevated, and, due to the pandemic, appointments and surgery were a bit more complicated. I went ahead with the replacement surgery. After 7 weeks post op, I am mountain biking 15 miles, hiking 8 miles, and doing trail maintenance work. I am in my upper 60's and overjoyed with my results. I believe at least 7 of my friends are now seeing Dr Martin for various knee/hip issues. I don't have words to explain how pleased I have been with my results. Dr. Martin was with me the entire way; I have always been comfortable with asking any questions, or expressing any concerns. Look no further, Dr. Martin is a true gem in his field.

I just finishing having my 3 month check up with Dr. Martin for a hip replacement. I haven’t felt this good in a very long time. Dr. Martin did a fantastic job surgically. My hip is perfect. More than anything I found Dr. Martin to be one of the most caring and compassionate doctors I have ever known and I’m 73. He also makes sure that you understand everything he tells you and listens to what you have to say. I know that if I have to have the other hip done I will definitely go back to Dr. Martin.

In December of 2018 I had a consultation with Dr. Martin. On the morning of 12-28-18, I was already having the surgery needed for my right knee replacement. It has made a huge difference for me, and I am ready for my left knee replacement tomorrow morning 😷8-30-19. Dr. Martin always has a smile on his face, no matter what (and the fact that he is so handsome doesn't hurt either... lol😉). It just seemed easy to get my surgery scheduled each time without months of waiting and some sort of problem arising.👍Thank you Dr. Martin!

Dr. Martin is very thorough and knowledgeable. He answered my questions very well, and unlike Drs in my past, took the time to show me my x-rays and explain everything to me, instead of taking the "you need surgery" approach. What a relief!

Friendly, informative and provides full explanation.