Eye Concepts Vision Center's Online Review Report Card
Eye Concepts Vision Center
5.0
Average Star Rating
1248
Total Reviews
72
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
The Eye Concepts Vision Center, featuring Dr. Karen Johnson, earned 92% positive reviews, with patients lauding the friendly staff, thorough exams, and modern technology. However, 8% of reviews were negative, mainly concerning prescription inaccuracies, management issues, and insurance challenges. Overall, the center stands out for its comprehensive care, but could improve in resolving prescription issues.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Eye Concepts Vision Center's Reviews
great exam! friendly doctor who explained everything very well. highly recommend!
The experience was positive in all areas, from checking, exam to frame fitting. Dr. Johnson was very through in her testing and explanations. Best eye checkup/exam I've had.
Dr Johnson is personable and professional. Entire staff is friendly and answers any questions that come up. Would definitely recommend to anyone looking for an eye doctor.
I want to leave a five-star review for Eye Concepts Vision Center. They are among the best ophthalmologists, with exceptional professionalism, outstanding service, and top-notch quality. We've been clients since 2019, and they always go above and beyond to meet our needs. We highly recommend this place to everyone! 🙌😊😉💯
Have been visiting eye concepts for the past 2 years and loved their service, the doctor is sweet, no need to wait and she is always on time, clearly explains everything and gives us ample amount of time to q & A, never feeling rushed, their frames Collection is very good, I am a person who have been in glasses for the past 25 yrs and I visit atleast 5 to 6 places before I buy my glasses however for the past 2 years Iam happy with their collections and feel content, which I have felt that way in years, I would say compared to the other retailers it’s a bit expensive on there but for the quality of the frame and the lens I would say it’s okay to go for it.
Friendly staff with a quick exam. Would recommend and I did!
I love Dr Johnson and her staff, we have been going to Eye Concepts Vision Center for the past 7-8 years now. Everybody is nice and accommodating.
I love the selection of glasses and sunglasses! They have a great variety of brands and the latest styles! I appreciate their suggestions for glasses based on my facial features ! I love Dr Johnson she is professional and always on time! She is friendly and does all the tests an evaluations! She is experienced and offers the latest technology when it comes to analyzing my eyes! Then she identifies any changes needed based on the vision tests that she gives me and adjusts my prescription using the results and shares with you! They have great customer service and provide a discount based on your insurance plan! I am a 3 year returning very satisfied customer!
A co-worker of mine recommended Eye Concepts Vision Center in Gilbert for an eye exam and new glasses; I made an appointment to see Dr. Karen Johnson for an exam and consult on new glasses and contact lenses; wow was I impressed with her and staff; they are simply the best; I was treated like family and all questions and concerns were answered; Dr. Johnson is a credit to her profession and took great time and effort to explain her finding post images of my eyes; she explained in detail the overall health of my eyes and all key factor used to determine eye health; it was a great experience and I learned that despite being 63 years old my eyes were doing well and no anomalies to report; her equipment is state of the art and she explained each tool she used to me so I could understand their usage; I especially appreciated her kindness and interest in making sure I fully understood her examination; not only was Dr. Johnson successful in improving my overall vision with glasses she also was able to fit me with contact lenses and actually sent me home with trial lenses for a month to see how I liked them prior to purchase; I was so impressed; her staff is awesome too; they are all the upmost professionals and added so much to my overall positive experience; I was so delighted that I made the appointment and my overall experience was just fantastic; I would highly recommend Eye Concepts for any eye care needs and would rate them a ten on my satisfaction scale…!!!
My family has been going here for a few years. The Dr. is nice but has pushed for a mono vision prescription that hasn’t worked out for the last few years. When I advised I think it’s the wrong prescription, was told to wait and let them settle. So I waited. When this didn’t happen I asked what could be done and was offered nothing except for unnecessary hostility and was told to wait for my insurance to reset from the manager. Seemed annoyed I would ask for a corrected prescription, maybe just a bad day, My family will use one of the many other vision centers in the area. Hope you have a better experience
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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