Gilbert Family Eye Center's Online Review Report Card
Gilbert Family Eye Center
4.6
Average Star Rating
315
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The Gilbert Family Eye Center received 82% positive reviews, with patients frequently praising the friendliness, knowledge, and thoroughness of Dr. Wood and the staff. However, there were 18% negative reviews, primarily highlighting billing issues, unresponsiveness, and customer service problems. Overall, the practice is highly regarded for its expert care, but administrative processes need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Gilbert Family Eye Center's Reviews
Dr was fine. But tech never introduced himself. They have us update medical history on the iPad and then get back to room and tech asks me sakes questions what a waste of time
Reviewed On Google
Great Doctor and Staff professional Courteous and Knowledgeable I've been with them for 4 years. Awesome
Reviewed On Yelp
They were very helpful and verified that the glasses were last year prescription not the new perscriptioni had just gotten they were both in the same fram. The new prescription is working much better. I did not recovery the issues till the morning of the appointment when I was looking for a case for the computer glasses. Very pleasant and extremely helpful. Understanding of my error. Great office and want to be sure customer needs are meet.
Reviewed On Google
Great group of people. Very thorough!
Reviewed On Google
Everyone was great. Pleasure to go there
Reviewed On Google
Professional, friendly, and consistent.
Reviewed On Google
My husband and I visited this office for the first time and it was fantastic! Everyone was so nice and friendly! Our doctor was knowledgeable and took the time with both of us! Happy we found a great eye doctor in our new area :) definitely recommend!
Reviewed On Google
My daughter’s appointment with the Dr was amazing. What was disappointing is the published hours for the business on Google and their website is incorrect. I went to pick up my daughter’s glasses today and even though the website says they’re open until 7 we arrived at 6:50 and they were closed. Closing 10 mins early may not seem like a big deal but when I drive over 30 mins to get to the office it is quite inconvenient
Reviewed On Google
Received great care and service as they were diligent in providing me with all the info I needed on my vision status and answered all questions thoroughly. The girl that helped me pick out my glasses was also very helpful and patient with me through the process and questions I had. Thank you!
Reviewed On Google
They saw me incredibly quick and were very friendly
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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