Banner Urgent Care's Online Review Report Card
4.2
Average Star Rating
1610
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Banner Urgent Care received 79.6% positive feedback, with patients praising the friendly staff, prompt service, and clean facility. However, 20.4% of the feedback was negative, primarily citing long wait times, unprofessional behavior, and poor patient communication. Overall, the care is considered compassionate, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Banner Urgent Care's Reviews
Very friendly and professional
Reviewed On Google
The staff was professional. Everything was explained to me in detail.
Reviewed On Google
The staff was quick, & very kind and the nurse practitioner that I saw today was incredibly warm, & empathetic. I could feel that she and her team are passionate about taking great care of patients.
Reviewed On Google
This is an amazing urgent care!! Taren is absolutely awesome & so kind! The P.A is amazingly great& quick at giving stitches!
Reviewed On Yelp
thank you team
Reviewed On Google
Checked in online... website said there was currently about a 40 minute wait. I was expecting to wait... but they had me checked in, seen the doctor, and out the door with the necessary prescriptions within a half of an hour. Which is awesome when you're not feeling your best. Just want to give a thanks to the team at this location.
Reviewed On Google
called and the lady hung up on me before i could ask another question and was super rude. never been here but from that call alone i never will
Reviewed On Google
The clinic was very clean. The Nurse Practitioner was very knowledge
Reviewed On Google
I was so impressed by the exceptional service I received here - fast, friendly, thorough. What a great experience!
Reviewed On Google
Everyone from the front office to the back where very professional and kind, I would recommend this urgent care to everyone.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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