Banner Urgent Care's Online Review Report Card
3.8
Average Star Rating
166
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Banner Urgent Care Sarivel & Yuma received 68.7% positive feedback, with patients praising the caring and professional staff. However, 31.3% of the feedback was negative, primarily citing rude front desk staff, long wait times, and inefficient processes. Overall, the practice is valued for its empathetic medical care, yet it needs better front desk manners and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Banner Urgent Care's Reviews
Staff was great
Reviewed On Google
Everyone was kind and very professional
Reviewed On Google
I was seen about an hour after my appointment time. Other than that, everything went well.
Reviewed On Google
Great
Reviewed On Google
Everyone was very friendly and fast! I had an appointment and was out in under 40 minutes.
Reviewed On Google
I didn't know that had to make an apt at an urgent care. We just came in from Idaho and I had a really bad bladder infection, but they took me in and got me fixed up. Thanks for that, everyone was real nice.
Reviewed On Google
I’ve been to this Banner Urgent Care (Sarivel & Yuma) 3 times now and it has ALWAYS been an POSITIVE experience. From “Jocelyn” (sp?) the front office staff and “Gustavo” who works the back office to Kimberly Flores, NP. Everyone is so kind, caring, and professional. Kimberly Flores, NP really took her time with me and made sure all my questions were answered and even went above and beyond helping me find a PMD (I’m new to AZ). Thank you all for taking such good care of us!
Reviewed On Google
Very friendly service, took a couple of hours but i got fixed up and that is all i cared about. I would use them again without worry
Reviewed On Google
Fast and efficient
Reviewed On Google
Mediocre at best
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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