Nextcare Urgent Care's Online Review Report Card
Nextcare Urgent Care
3.8
Average Star Rating
607
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Nextcare Urgent Care's Reviews
I usually rate my experience here with the doctors at 5 stars. Unfortunately today, I checked in the night before for 8 am sharp. As soon as the doors opened I was there with my two kids. However a walk in was given priority over my online check in. I was forced to wait an extra entire hour with my two toddler aged children. However, I return to this clinic because the doctors are always really great. They do a great job. They seriously need to prioritize online check especially within 15 minutes of eachother. In my case this morning, was checked in exactly the same time but wasn't given priority.
Excellent people.
FastMed now owned amd operated by NextCate has taken the 15min average wait time to being an hour and a half plus. So prepare waiting time while property is understaffed. (This is also by signing in ahead of time and reserving a time slot)
Outstanding service. A place that lission to you. When they are told what works. . Back to 100% because of you. Thank you.
Went to get tested last week and waited an hour..on top of that I still havent gotten my test results back and they never answer the phone and I tried going in and everytime I did they were closed due to "low staff" but there was someone at the counter. Just a reminder of why I never come to this one.... Ridiculous!
Excellent patient care, very thorough, happy with the Doctor & her listening skills. Top notch, left happy
If I could give zero stars I would. I came in for Covid test for myself and 2 children. I was treated very poorly by the provider Natalia Gaviria-Correa and one do the medical assistants. I informed them I couldn’t wait for the provider any longer. They said she had an emergency with another patient. When I asked for my paperwork I was told I wouldn’t be able to get it until the doctor was done with the emergency which was fine. I then asked for the name of the provider and was given a post with illegible handwriting. I asked for it to be clarified and was told by the medical assistant that I needed to leave. I refused to leave without the name of the provider. The provider then came from the back told me that it was against HIPPA for the medical assistant to provide her name so it could be included in my complaint against her. If you are a person of color go somewhere else.
I started at this Urgent care and have to use them twice. They are fast, kind and respectful. I would highly recommend themWell back a 4th time 10/2019 and just as fast and professional as before!! I absolutely recommend this urgent care I was given a recommendation to go to a new one. Nope I really like this one
If i could give 0 stars i would.Went for covid test. They sent to lab WITHOUT patient ID info on specimen.I waited 2 days to find this out.I have symptoms and am stage 4 cancer. This is critical to me.This borders on medical malpractice and is inexcusable.The best they do is connect me to someone at the desk who shouldnt have to hear it from me.This place should be shut down.
Said they close at 8 and I showed up at 7:30 all the lights were off and they had one person waiting inside while the doors were locked. 5 other people showed up at 7:40 and they said they were closed.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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