Acuity Eye Center's Online Review Report Card

One of the best customer service, caring help , nice , respectful ppl I’ve met in a long time . I would like to thank everyone that works there ! THANKS & GOD BLESS

Great place to get eyes checked and get new glasses. Great staff and ton of attention to detail.

So nice to have a quality eye care center with friendly service so close to our home. They were patient and helpful with me as I (very indecisively) picked out new frames. Thanks!

I used to go here for a couple years and had to leave. I needed a better experience with an eye doctor. I since found a new one and had an absolutely amazing experience there. So I'm glad I moved on from this place. I never did like their Nevada vendor they use to make their glasses. They are very slow. They don't QC their own work before they ship it back to the eye doctor's office. Once when the front desk at the eye doctor screwed up the order, and then the lab compounded that screw up with their lack of QC it took near three months to get the glasses I needed. I then started taking my prescription online and I get glasses way faster, and I have a way better selection. I never know what to expect when meeting with any doctor. Most seem to be too busy to talk to you or listen, or offer advice, whatever it is they're supposed to do, so I don't have much to compare this to, but when meeting with the eye doctor I never felt I mattered much and wasn't listened to. It seemed more like hop in the chair let's measure somethings. Don't have time for your problems. Okay here's your prescription, don't forget to pay the lady at the register and I was out.

They offer the widest variety of diagnostic services I have ever known. I have 2 insurance options for my eye care and they chose the one that offered the most services so I would pay less to them while getting more services. Their opticians are filled with knowledge and helped solve my biggest problem with my current glasses. The bridge was too wide on my glasses and they kept falling down when I was reading. I also mentioned that my glasses get cloudy often and they chose a different material to see if that would solve that problem. I look forward to getting my new glasses. I am so pleased with the service I received. They even remembered my favorite color and had me only look at those colors for my new glasses. Saved me time and money while getting full care. What could be better?

I love this place! The women who work there are always friendly and go above and beyond to help! I am so grateful and thankful to have found Acuity Eye Center!!!!

I always have a pleasant experience during my appointments. The staff is attentive and friendly. Dr. Betsko is wonderful.

Welcoming environment. Super friendly and helpful staff. The employee that assisted me in picking out a good pair of glasses was honest and helped me find a pair that fit my face best.

Love this place. The staff here is wonderful. There is no other place I would trust with my eye sight.

My family (husband, daughter and myself) went to Acuity for the first time for eye glasses, after moving from another part of the Valley. First of all, Dr Betsko and the eye glasses were great, but the "extra" customer service was their patience in aftercare, as I needed extra forms filled out for my employer. This involved 2 follow-up visits for multiple forms that needed to be filled out by Dr Betsko. The Acuity staff reviewed and prefilled some of the forms and the doctor filled in the technical items to finalize, working smoothly as a team. Acuity will be our permanent eye care provider.