Assisted Living Locators - East Valley's Online Review Report Card

After my Mom fell down stairs and suffered a terrible injury with 2 broken legs, my Family was faced with a very difficult situation and I was overwhelmed by all of the steps and logistics to find a safe place for to her to live with the care she needed. And then I was connected with Dustin Baker, who was literally an Angel sent from God. Dustin helped me figure out and sort through every detail from finding the best facility, to ordering needed medical equipment, coordinating the move, and then continuing to be there for me and my Family. Dustin clearly understands the process (one that I knew absolutely nothing about), he’s well connected in the area, he is professional, knows people, is incredibly responsive, resourceful, and above all - he understood the stress and the emotion that me and my Family were dealing with. Words cannot express how grateful I am to have been connected with Dustin and Assisted Living Coordinators. I never knew such a role / profession existed, and I will forever be grateful for everything he did. If you’re in need of this service, or on the hunt….. look NO further! Dustin is the best.

Before we met Kelly we were working with another company. That company sent a list of homes and never offered to show us properties. Our frustration led us to Kelly through a referral. Kelly made the process to move my mother-in-law to a group home easy as possible. She showed us over 6 homes and pointed out the pros and cons of each home that would affect my mother-in-law. Her knowledge and patience were best in class. After over 3 months we contacted Kelly to learn about hospice. Once again Kelly gave us suggestions and helped us with choosing a hospice program. Kelly and Assisted Living Locators are truly best in class!

I could NOT have gone through this process without them! I am extremely picky and was way more emotional than expected. Kelly did all of the leg work to ensure my long wish list was met! Communication, follow up, attention to detail and most importantly integrity!! You won’t be disappointed.

I could NOT have gone through this process without them! I am extremely picky and was way more emotional than expected. Kelly did all of the leg work to ensure my long wish list was met! Communication, follow up, attention to detail and most importantly integrity!! You won't be disappointed.

Accolades to Kelly. Kelly worked so hard for my brother and I in our urgent quest to find a suitable and affordable home for our dad. We’re thrilled with the outcome. We ran into some roadblocks along the way, but Kelly never gave up. She kept me feeling positive even during times when I wanted to scream or cry or hit my head against a wall. Mere words cannot convey our extreme gratitude. Thank you Kelly. Thank you Dustin.

Dustin and his team are the best of the best! If you are looking for senior living of any kind I highly recommend you give him a call. His professionalism combined with his tremendous knowledge of the industry has made Assisted Living Locators-East Valley my go-to company. I am the Director of Sales for Sunrise of Gilbert and I never hesitate to refer families to him that we can not help because I know they will be in excellent hands!

I am so fortunate that I was referred to Dustin at Assisted Living Locators to find a place to stay. After several surgeries I needed a place and Dustin came through. This is a five star review. Thank you Dustin.

Read my post so you are aware for yourself. I am not happy with how I was treated by kelly at Assisted Living Locators. She was friendly upon our first meeting and she suggested a few places, which helped as I knew nothing at the time. But she was not available to go with me to half of them because she double booked. (I was ok with that as I didn't mind going alone.) She seemed to push for a certain memory facility for my father, that was in Scottsdale (an hour from our house) and way more expensive than all the other facilitates. She spoke about how great they are and how she visits an old client (resident) often. This made her sound caring and the place inviting. She couldn't go with me to check it out, but encouraged greatly to do so. I was in a desperate, vulnerable situation and was trusting those who worked in this field. When I decided on that place for my father, we spoke only for a minute and that was the last time I heard from her. I saw her a total of 2-3 hrs through it all. She didn't come to the signing or anything! No follow up...nothing! But it was at the signing that I found out locators are like realtors, they are paid a hefty check (first months rent) for finding a place that they have an agreement with. Of course, she had an agreement with this place and my dad's first months payment of $8000 went to her. For the first 6 months I spent almost everyday visiting my dad and never once saw her there. I was bamboozled and she made $2,666+/hr off of me.

We have referred many people to Dustin and his team. The feedback we have received back was very positive. It is hard to find ethical placement companies, but Dustin stands out above the rest!

Thanks Assisted Living Locators and Thanks Blake. First time using a locator for an assisted living home and first time with your company. Your company guided me through the process  of placing a new resident, always checking in on me and the family. Always there to answer any concerts or questions. Five stars to you Blake and your company. Caring Heart TerraceBarbara Bakwin

We have been blessed to have worked with Kelly who was able to give us many options for an assisted living place for my mom.  She was courteous, kind, easy to work with and very knowledgeable to meet what my Mom needed for her next step in life.   She was with us throughout every step of the way, answering our questions and concerns.  Through many phone calls and texts, we were able to work together as a team and found my mom a wonderful place that caters to her health, food and special needs.  We are forever grateful to work with her through the difficult process during Covid-19.   Thank you Kelly for all that you have done for us and my mom as well.

Dustin Baker and his Assisted Living Locators teammates have consistently provided timely customized solutions for seniors and their families. The follow up ensuring a smooth transition is invaluable, especially for those families out of state or unable to travel. With the coronavirus, their essential services have become more important with providing virtual tours and other opportunities for the families to have peace of mind.

WITHOUT QUESTION the best of the best. Dustin is kind, compassionate, and has our family's best interest in mind. He is knowledgeable, resourceful, and the guy you want helping you during these challenging times. He becomes part of your family and an advocate for your loved one.

Dustin and the Assisted Living Locators East Valley team are awesome! They are passionate about what they do and get amazing results.

Dustin and Assisted Living Locators has helped many of our clients find a new place to call home when they can no longer safely stay in their current living situation. They make it very simple and easy as they are experts on the many senior living options available. Rather than trying to take this monumental task on your own they make life easier for you and your loved one.

I appreciated Kelly's time, but she was unable to find a suitable place for my mom. You need to do your own homework and look on your own as many Assisted Living Facilities do not work with placement agencies like Assisted Living Locators due to the fee they charge the assisted living facilities if a resident is placed.

Assisted Living Locators is well known in the East Valley as the go to senior living placement team. I was impressed by their expertise and professionalism. I would absolutely recommend their services.

We were very reluctant to place mom in an assisted living. However, we decided to call Assisted Living Locators and Blake explained the process. His confidence assured us we did the right thing. Mom is getting great care and seams happier than she's been in a while.

Dustin Baker and the whole team at Assisted Living Locators East Valley are phenomenal and have a passion for helping seniors. They go the extra mile for their clients finding out their specific needs and matching them to a community that will fit like a glove! I would trust them with my own family as they truly care about their customers happiness and making sure their care needs are not just met but exceeded. I highly recommend!

Kelly is a super assisted living locator. Kelly showed me numeros places when I needed to find a place for my husband. The final home was perfect because of Kelly!Kelly was kind and patient with me and made me feel at ease with this new situation.I highly recommend Kelly and the company she works for, Assisted Living Locators!