Banner Urgent Care's Online Review Report Card
4.3
Average Star Rating
1565
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Banner Urgent Care received 83.7% positive feedback, with patients praising the friendly staff, quick service, and professional care. However, 16.3% of the feedback was negative, primarily citing long wait times, unprofessional behavior, and disorganized processes. Overall, the clinic offers excellent medical care yet needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Banner Urgent Care's Reviews
Greeting was great. Paper work was good. The wait was terrible. Took me in to do vitals then sent me out to waiting room and waited and waited, called into examing room and waited and waited and waited. 3 hrs later the nurse practitioner finally came in and out in 15 minutes. Something has to be done!!!!!!
Reviewed On Google
I had an appt at 5 but wasn't seen till almost 7. The place is very clean and the people are very nice.
Reviewed On Google
Dr just stood by door never looked at my ears or throat or anything for that matter!
Reviewed On Google
Although I made an appointment, I still waited over 2 hours to be seen. The employee complained of the company’s “bad scheduling system”.
Reviewed On Google
Staff and Dr’s. are great.
Reviewed On Google
I had to wait longer than usual but got what I needed.
Reviewed On Google
Went in because I had a severe sore throat. They gave me a strep test and covid test and checked my lungs for any fluid. I liked the stuff and the facility is clean.
Reviewed On Google
ALWAYS EXCELLANT SERVICE! DAVE
Reviewed On Google
Helpful staff, friendly service, thanks!
Reviewed On Google
Horrible. Evert single time. Never going back to this clinic on Southern & Higley.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
