Christopher Lichtenwalter's Online Review Report Card

I had an appointment with the Dr. Signed in (on time) and waited. One hour 10 min passed. Went to font desk and was told six patients ahead of me. What? another hr or so? CANCELLED. It is unexceptable, disrespectful and rude. No communication from staff. My time is just as valuable as the Drs. An emergency would have been acceptable, lack of scheduling and communication by a front desk isnt.

Dr. Lichtenwalter has been really good to me so far, even went as far, as correcting his diagnosis when the results came back from Tests. Very Good Doctor. But in his defense, all he had to work with was the results from my Heart attack, before he was my Doctor.

This was my first time seeing a cardiologist. (Was referred to him by my primary doctor) The appointment took maybe two minutes with Dr. Lichtenwalter. He rushed my appointment and told me to take some aspirin and to go get my Covid-19 vaccine and MAYBE I will feel better. Three and a half months after having Covid-19, still having persistent chest pains, one would think a doctor would want to figure out why exactly chest pain is still occurring rather than just saying “you’ll be fine it’s just a lingering symptom...” especially when a primary doctor refers their patient. (My doctor has helped with every other lingering symptom so he wouldn’t just refer me to see a cardiologist for no reason). I left my appointment so upset and frustrated because of how careless Dr. Lichtenwalter was especially with a new patient.

Because my elderly mother's visit with Dr. Lichtenwalter was so brief, I gave him a low rating. He was not, however, rude or demeaning, as was his Nurse Practitioner. I will never take my mom back to that doctor's office again because of this evil-spirited woman. She was abusive and accusatory in her tone. Nobody who pays for treatment should be subjected to such uncaring attitudes or abuse, as in the case of the NP.

SUPER DUPER DOC.

Because of a bad past experience with another doctor and some bad side effects from medication prescribed by that doctor, I was overly paranoid and full of anxiety when visiting Dr L. I was an absolute pain in the butt patient who was terrified of the potential heart issues I may have, the side effects of medication that I was on, and really pushed my limits with questions, concerns and downright paranoia. However, Dr L and his staff remained courteous and kind although I’m sure I didn’t deserve it, and I learned that I was acting very unreasonable. I now have faith and trust in this office and wouldn’t want anyone other than Dr L to care for me and my heart. I sincerely apologize to Dr L and his staff for my behavior. I just wanted to share my story and say that no matter your circumstances, be patient, have faith, relax, realize that he does see a lot of patients each day and put your trust in his hands and you will receive the best care and treatment that a cardiologist can offer.

This MD has you in and out of his office in 5 minutes, giving a patient a sense of receiving no concern. Too rushed for attention to your problems or health??!!

While there was a bit of a wait, Dr Lichtenwalter listened to me and was very knowledgeable. I was pleased with his bedside manner too.

I was scheduled for a 7:30 am follow up appointment with the office for a limited Test. The office called me to give me the reminder and told me it was at 7:15. I then asked if I had to check in with the adjacent office when I came in. She said, “No, you can just come into our side.” So I showed up at 7:05 and sat in the waiting room until 7:30. I finally asked about my appointment from a staff member. She said I had to check in at the other adjacent office. I told her about about my phone con, and she pointed to the sign that said to check in at the other desk. They almost wrote me off as a no show. I just received my reminder for my follow up with the Doctor and I see I’m seeing a PA instead. As I have had limited dealings with this office, and these things have happened already, I will choose a different Doctor and office if I need to have further testing done. Finally, if a PA is being used, are they still charging my insurance at the Doctor’s rate?

Met Doctor for routine exam and he ordered subsequent test. I got a call to verify my procedure however I was unsure as to what facility the test would occur. I spent 3 hours on the phone leaving messages, waiting on phone for 15 minutes only to be told to leave another message. Obviously this doctor is overwhelmed and cannot handle his case load and his staff is a joke when it comes to customer service. They had better not bill me for their their incompetence as, again, I did not know where to go. I am 71 year old retired executive and it is incomprehensible that Doctor Lichtenwalter is unaware of this mismanagement occurring within his practice.