Dna Eye Group's Online Review Report Card
4.8
Average Star Rating
260
Total Reviews
36
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The DNA Eye Group at LensCrafters received 89% positive reviews, with patients frequently praising the friendly staff, thorough exams, and efficient service. However, 11% of negative reviews criticized billing issues, insurance miscommunication, and rushed appointments. Overall, the practice is commended for its excellent customer service, though communication and billing procedures need enhancement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Dna Eye Group's Reviews
Great place, fast appointments, great doctor, helpful associates with buying glasses.
Reviewed On Google
Very nice place
Reviewed On Google
My appointment was quick and easy and started right on time. The girl at the front desk was kind and helpful. The man who did my initial testing was also nice. He made sure to clean all the instruments before we started. Dr. Ballash was knowledgeable and answered all my questions. My appointment was fast, which I really appreciated.
Reviewed On Google
So knowledgeable in all aspects.
Reviewed On Google
Amazing office, from the receptionist to the doctor. Went in without an appointment because of a piece of plastic in my eye. Took care of me in less than 30 minutes. Highly recommend
Reviewed On Google
The intake staff and the lovely young eye doctor…I apologize but I don’t quite remember her name…were all exceptional. I would be happy to return and recommend them.
Reviewed On Google
I had a great experience. kind, friendly and respectful of my time. This is a gracious group.
Reviewed On Google
VERY FRIENDLY AND EFFICIENT
Reviewed On Google
Excellent customer service, friendly staff. Quick and efficient checkup.
Reviewed On Google
A+ Service!!
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
